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Manage Zoho Account

Users can log in to Zoho ERP using their registered email address, which serves as the primary email for the organisation. Zoho ERP also allows users to update this primary email address when needed. Additionally, users can change the password for their Zoho account at any time based on security or access requirements.

Update Email Address

The email address that you had provided while signing up for Zoho ERP will be your registered or primary email address by default. To update the email address,

  • Log in to your Zoho ERP organisation.
  • Click the User Profile icon in the top right corner. The logged in user details appear in the right pane.
  • Select My Account from the right pane that appears. You’ll be redirected to the Zoho Accounts (accounts.zoho.com) page.
  • In the Zoho Accounts page, go to Profile in the left sidebar, and select Email Address.
  • Under My Email Addresses, click + Add Email Address, and enter a new email address. Verify the email address by entering the OTP sent to the entered email address, and click Add.
  • Next, hover over the new email address, and click Mark as Primary on the right.

Now, the email address you marked as Primary will be used for your Zoho ERP account.

Change Password

Users are allowed to change their password at any time based on requirements. To change your Zoho account password,

  • Log in to your Zoho ERP organisation.
  • Click the User Profile icon in the top right corner. The logged in user details appear in the right pane.
  • Select My Account from the right pane that appears. You’ll be redirected to the Zoho Accounts (accounts.zoho.com) page.
  • In the Zoho Accounts page, go to Security on the left sidebar and click Change Password next to the Password field.
  • In the popup that follows, enter your Current Password. If you have forgotten your current password, click Forgot Password? to reset it.
  • Enter the New Password and enter it again to Confirm New Password.
  • Click Change Password to save your new password.

Now, your new password will be set.

Note: If you want to terminate all the existing browser and mobile app sessions, go to Security > Device Sign-ins in the Zoho Accounts page. Check the device type, select the sessions you want to terminate in the popup, and click Delete.

Delete Account

Warning: Deleting your Zoho Account will permanently delete all data associated with it.

Users can delete their Zoho account based on needs. To delete your account,

  • Log in to your Zoho ERP organisation.
  • Click the User Profile icon in the top right corner. The logged in user details appear in the right pane.
  • Select My Account from the right pane that appears. You’ll be redirected to the Zoho Accounts (accounts.zoho.com) page.
  • In the Zoho Accounts page, go to Settings on the left sidebar and select Close Account.
  • Click Close Account.
  • In next page, click Proceed to confirm.

Your Zoho account will be deleted.

Note: If you are the admin of an existing organisation, you must first close the organization. Once that is done, you can proceed with closing your account.

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