## Zoho Invoice — Product, features, payments, integrations, solutions, and help Index Access the complete documentation index at: https://www.zoho.com/en-fr/invoice/llms.txt Use this file to discover all available documentation pages before proceeding. # Migrate from Global to the France Edition If your business is based in France and you have been using the Global edition, you can now migrate to the France edition of Zoho Invoice. This France edition offers ISCA-compliant features to ensure your invoices meet France’s anti-fraud VAT requirements and regulatory standards. This guide walks you through why you should migrate, what to prepare beforehand, what changes after migration and how to verify everything is in order. ## Overview Use this section to understand the main changes before you read the full guide. * Migration to the France edition is permanent and cannot be reverted. * Draft invoices and credit notes no longer receive a transaction number. The number is assigned only when the transaction is marked as **Open**. * Open invoices and credit notes are locked for fiscal changes, and the final signed PDF is retained as the legal record. * You can continue using custom PDF templates, but we recommend predefined templates because they are designed to include the required compliance fields. * Sales receipts and customer debit notes are unavailable or restricted after migration. * * * ## Why Switch to the France Edition The France edition is designed around four compliance principles required by Article 286 of the French General Tax Code (CGI). Here’s what each one means for you: **Immutability (Inalterability)** After you mark a transaction as Open, its essential details become locked and cannot be modified without a trace. If you later change non-fiscal fields such as assigning a salesperson or adding an internal note, the original PDF remains intact, ensuring your customer’s copy appears exactly as it did when you first issued. **Security** Every issued document is digitally signed, which means any tampering can be detected. This protects both you and your customers by proving that the document is authentic and has not been altered. **Conservation (Retention)** Your transaction data is kept for the legally required period of 7 years, so historical records are always available if you need them for an audit or review. **Archiving** Whenever requested by the authorities, you can generate ISCA-compliant tax archives. These archives contain all necessary information for an audit in one place including your transactions, detailed activity logs, and daily closing totals. * * * ## Prerequisites * Your base currency must be set to **Euro (€)**. * **Reimbursement Currency** must be disabled in Zoho Expense if you use the Zoho Expense integration. Contact [support](mailto:support@zohoinvoice.com) if you need this feature. * **TDS** must not be in use. If TDS is currently enabled or has been applied to transactions, contact [support](mailto:support@zohoinvoice.com) before proceeding. * **Reverse Charge** must be disabled for transactions. Warning: If any of the above requirements are not met, the **Migrate to France Edition** option will not appear in the left sidebar. Resolve these before proceeding. * * * ## Before You Migrate Complete the following actions while you are still on the Global edition. These steps ensure a smooth transition and prevent issues after migration. ### Review Your Transaction Series After migration, the transaction series for invoices and credit notes cannot be edited once an Open transaction exists. A location or branch can be tied to only one series, and that series is locked once the branch has Open transactions. * Review your existing invoice and credit note series. * Enable yearly reset if needed. * Address any instances where series are changed often, where a branch’s series is swapped, or where several series map to one branch. ### Review Draft Transaction Numbers After migration, draft invoices and credit notes will no longer carry a transaction number. They display “Draft” instead. Any existing number in a draft will be ignored when the transaction is marked as Open, and sequential numbering will be used. Review all your invoice and credit note drafts before migrating, and delete or convert any unnecessary drafts. This will help ensure that when draft transaction numbers are cleared during migration, there will be no gaps or missing numbers in your finalised (Open) transactions. ### Review Your PDF Templates Custom templates can still be used in the France edition, including templates used for different customers or countries. However, we strongly recommend using the predefined templates because they are designed to include the required legal and compliance fields. If you continue using a custom template, you are responsible for ensuring that the template includes all mandatory fields and remains compliant. To set a predefined template as the default: * Go to **Settings** on the top right corner of the page. * Select **PDF Templates**. * Set a default compliant template for invoices and credit notes. ### Fill in SIRET for Business Contacts After migration, invoices cannot be opened for a business contact with an empty SIRET. Prepare your contacts now to avoid disruption. Here’s how: * Go to **Customers** in the left sidebar. * Open each business contact and enter their **SIRET** (9 or 14 numeric digits) in the Company ID field. * Check the default business type under **Settings** > **Customers** so new contacts are categorised correctly. * * * ## Migrate to the France Edition Once you have completed the preparation steps above, you can start the migration. * Click **Migrate to France Edition** in the left sidebar. The migration page displays the reasons to switch and the points to note before migration. Review these, then scroll down to the **Prerequisites** section. * In the _Prerequisites_ section, disable any unsupported features listed: * If **Unsupported Preferences** are listed, click **Proceed to Disable**. In the popup, review the list of preferences (such as Sales Receipt, Tax Inclusive Discount, and Customer Debit Note) and click **Disable**. * Under _Tax Preference for Migration_, select whether your business is registered for VAT: * Select **Yes** if your business is a VAT Registered Organisation. * Select **No** if your business is a Non-VAT Registered Organisation. If you select No, you will have to mark all tax rates as inactive and deregister the tax registration before you can proceed. You can click **Go to Tax Settings** to do this. * If you want to back up your data before migrating, click **Backup Your Data** to download all your organisational data as a single compressed file. * Once everything is in order, click **Proceed**. * In the confirmation popup, review the important notes and click **Continue** to confirm. If you selected **Yes** for VAT registration, you will be taken to the _Configure VAT for France edition_ page. Enter your **VAT Registration Number** and **Tax Registration Date**, then click **Save**. After the migration is complete, you will be redirected to your France edition organisation. You can continue using Zoho Invoice as usual while the system finalises the configuration. You will be notified once the process is complete. **Note:** Invoices that were cancelled before the migration cannot be edited after migration. * * * ## What Changes After Migration Below is a summary of what will change once you migrate to the France edition. Each section explains what changes, why and what action to take. ### Modules No Longer Available The following modules will not be available in the France edition. Your existing transactions in these modules become read-only. You can view them, but you will not be able to edit them or create new ones. Module What Happens After Migration **Customer Debit Notes** Existing entries become read-only. The module is removed. **Sales Receipts** Existing entries become read-only. You can raise an invoice instead. ### Preference Changes The following preferences will be disabled, fixed to specific values, or restricted. Your existing transactions are preserved, but some settings cannot be used for new transactions. Preference State After Migration VAT MOSS Disabled Tax Override Disabled Item-level discount Fixed to Discount Exclusive of Tax Entity-level discount Fixed to Discount Before Tax Retention Payment Disabled ### Organisation Profile Changes **New regulatory fields** Your organisation profile will have new dedicated fields for **SIRET**, **Legal Form**, **Share Capital**, **RCS**, and **NAF Code**. If you were using custom fields for this information, you can now move the data to these dedicated fields instead. Legal Form covers the recognised French structures (EI, EURL, SARL, SASU, SAS, SA, SNC, SCS, SCA). These values are printed on every invoice and credit note. **Company ID becomes SIREN** The existing Company ID field in the organisation profile is renamed **SIREN**. Your current value carries over under the new label. **Required elements in the organisation address** The organisation address layout must include Share Capital, SIRET, RCS number, and business classification type. These cannot be removed because, wherever the organisation address appears (including invoices and credit notes), it has to carry these legal identifiers. ### Changes to Customer **SIRET required for business customers** The Company ID field on contacts is renamed **SIRET**. For business customers, SIRET is mandatory before a transaction can be opened. Values must be numeric, either 9 or 14 digits. **TRN label removed** The TRN Label field is removed from the contact create/edit form. Any stored value is no longer used. You can enter the full VAT number directly in the **Tax Registration Number** field instead. ### Transaction Numbering **Drafts no longer carry a number** Draft invoices and credit notes will display “Draft” instead of a transaction number. The number is assigned only when you mark the transaction as Open. ### Mark as Open Flow **Mark as Open replaces Mark as Sent** Invoices and credit notes are created as drafts. They receive their number and are signed when you mark them as Open. You can email a document to the customer only after it has been opened. If your CRM or custom workflow currently emails invoices directly from draft status, update it to create the invoice as a draft, mark it as Open, and then send it. **Required details checked on open** When you mark a transaction as Open, the system checks that all mandatory details are filled in. You can only open the transaction once everything required is present. ### Limited Editing After Open Once an invoice or credit note is Open or Sent, most fields are locked and the record cannot be deleted. You can still edit non-fiscal details such as salesperson, contact person, email communication, and custom fields that do not appear on the PDF. If a custom field has **Show in All PDFs** set to **No**, it does not appear on the invoice PDF and can still be edited after the invoice is Open or Sent. ### Digital Signature and Fixed PDF When you open a transaction, a final PDF and a data snapshot are captured and stored. This PDF locking applies to both predefined and custom templates. This is the version that will be shown and emailed from that point on, even if you edit non-fiscal fields later. Documents opened after migration will display the software name, software version, NF525 certificate number, and selected characters of the digital signature (3rd, 5th, 17th, and 19th) on the PDF. PDFs of transactions issued before migration remain unchanged. You will no longer be able to print multiple copies of an invoice (original/duplicate). The stored PDF serves as the single legal record. ### Credit Note Changes A credit note can be linked only to an invoice that is already Open. A dedicated **Invoice Reference** field is now available to hold the source invoice number on the credit note. You can use this field instead of any custom field you previously used. ### Discount Calculation Entity-level discounts (discounts applied to the entire transaction rather than to individual line items) are fixed to **Discount Before Tax**. The discount-after-tax option is no longer available at the entity level. If you have recurring invoices that currently apply a discount after tax, you should review and update them. ### VAT Accounting Basis for Services A new **VAT Accounting** preference is available that lets you choose the default basis (cash or accrual) for transactions involving services. Goods are always on an accrual basis. Product Type on Invoice Transaction Type VAT Basis Goods Goods Accrual Service Service Accrual or Cash (per the basis configured for services in tax settings) Goods and Service Goods Accrual You can set your preferred default for services in **Settings** > **Taxes** after migration. If an invoice consists of both goods and services, consider issuing them separately for cleaner tax handling. ### Tax Exemptions Only the default exemptions are available in this edition. Exemption wording is applied automatically for common cases such as a foreign customer, 0% tax, or EU B2B transactions. If you apply an exemption manually, you will need to provide an exemption reason — this reason will appear on the PDF. For intra-community invoices, create and apply a 0% tax rate. If the customer’s billing address is in another EU country such as Belgium and the selected tax rate is 0%, Zoho Invoice automatically identifies the applicable VAT exemption code, such as **VATEX-EU-AE**, and includes the required regulatory text in the generated PDF. ### Other Tax Changes * **Tax Rules** are no longer supported, including those configured through Commerce. * **Group Tax** can no longer be created. * **Multiple Tax Registrations** are no longer available. * The **Tax Archive** is located under _Data Management_ in Settings. ### PDF Template and Custom Field Restrictions Invoice and credit note templates must always display the organisation name, organisation address, date, and due date. Some template preferences can no longer be changed after migration. Once a module has an Open transaction, the **Show in PDF** setting for its custom fields gets locked — you will not be able to change it after that. It’s a good idea to review any custom field with “Show in PDF” enabled before you migrate. You can continue using multiple templates for different customer groups, including international customers. However, mandatory fields required for France edition invoices cannot be edited or deleted from the template. * * * ## Post-Migration Checklist After you have migrated to the France edition, verify the following items to ensure your organisation is fully set up. You may see warnings on your dashboard indicating that organisation compliance details and address details are missing. Resolve these by completing the steps below: Area Action Organisation compliance details (SIRET, Legal Form, Share Capital, RCS, NAF) are required on compliant documents. Enter the required compliance details in the Organisation Profile. Organisation address must include mandatory legal identifiers. Enter the required address details in the Organisation Profile. Business contacts require a valid SIRET before transactions can be opened. Populate **SIRET** for every business contact. Customers without a SIRET must be categorised correctly. Set the contact type as **Individual** where applicable. SIRET is mandatory only for business customers with a billing address in France. Recurring invoices may fail to open if mandatory details are missing or discount-after-tax is configured. Recheck recurring invoices and subscriptions. Custom templates must include required legal fields. Use a predefined template where possible, or review custom templates for compliance. Draft invoices no longer carry a number and cannot be emailed until Open. Update workflows and automations tied to draft invoice numbers or emailing drafts. The TRN Label field is removed and its stored value is no longer used. Remove the TRN label placeholder from address and custom field templates. Services need a defined VAT accounting basis (cash or accrual). Set the VAT Accounting basis for services under **Settings** > **Taxes**. **Note:** Tax archives are retained for the legally required period of 7 years. The Tax Archive is available under **Settings** > **Data Management**. Learn more: [Tax Archive](/en-fr/invoice/help/settings/tax-archive.html) If you have questions or need assistance with the migration, write to us at **[support@zohoinvoice.com](mailto:support@zohoinvoice.com)**. * * * ## You might also find these helpful [ ### ISCA-Compliant Features in Zoho Invoice Learn about the ISCA-compliant features available in Zoho Invoice, including digital signatures and sequential numbering. ](/en-fr/invoice/help/compliance/isca-compliance.html?src=help-other-resources)[ ### Tax Archive Learn how to generate, download, and verify a tax archive in Zoho Invoice. ](/en-fr/invoice/help/settings/tax-archive.html?src=help-other-resources)