## Zoho Commerce Help Documentation Index Access the complete documentation index at: https://www.zoho.com/en-fr/commerce/help/llms.txt Use this file to discover all available documentation pages before proceeding. # Integrate Zoho Commerce With Easyship [Easyship](https://www.easyship.com/) is a third-party shipment tracking service that enables frictionless shipping and fulfillment for businesses of all sizes. By integrating Easyship with Zoho Commerce, you can seamlessly track and update your shipment statuses in real-time, as the system automatically fetches the latest information from the relevant carriers. ## Benefits of Integrating with Easyship * Receive automatic updates on shipping details, including tracking numbers, courier information, and shipment status for your order. * Configure shipping rules to automatically assign a suitable courier based on product type, package weight, and destination. * Concerns over unexpected international import taxes and duties are eliminated. ## Set up the Integration * Log in to your Zoho Commerce organization. * Click **Settings** in the top right corner. * Navigate to **Shipping** under the _Integrations_. * Click **Set up Now** under Easyship. ![Easyship Set Up](/commerce/help/settings/easyship-setup.png) * Sign up by providing your details if you’re new to Easyship, or log in with your existing credentials if you already have an account. ![Easyship Sign up](/commerce/help/settings/easyship-signup.png) * Click **Authorize** to link your Easyship account to Zoho Commerce. ![Authorize Easyship](/commerce/help/settings/authorize-easyship.png) Once authorized, your Easyship account will be successfully connected to Zoho Inventory, allowing you to access shipping services and view wallet balance. ## Enable Live Shipping Rates **Note:** This feature is available only for certain plans of Zoho Commerce. Visit the [pricing page](https://www.zoho.com/commerce/pricing.html) to check if it’s available in your current plan. You can enable live shipping rates for Easyship, allowing your customers to view the precise delivery charges applicable to their orders during checkout. * Log in to your Zoho Commerce organization. * Click **Settings** in the top right corner. * Navigate to **Shipping** under the _Integrations_. * Under _Easyship,_ click **Enable Live Shipping Rates**. ![Enable Live Shipping](/commerce/help/settings/live-shipping-easyship.png) * Click **Enable** in the pop-up to confirm and activate live shipping rates for Easyship. **Note:** Enabling live shipping rates for one shipping carrier will automatically disable them for all others. **Insight:** A shipping carrier is a company or service that physically transports packages from one location to another. ## Configure Live Shipping Rates Live shipping rates will be calculated by Easyship. By configuring Live Shipping Rates, you can markup or mark down the shipping rate and collect the applied rate from your customers. * Log in to your Zoho Commerce organization. * Click **Settings** in the top right corner. * Navigate to **Shipping** under the _Integrations_. * Under _Easyship_, click **Configure Live Shipping Rates**. ![Configure Live Shipping](/commerce/help/settings/configure-live-easyship.png) * Enter the values for the **Minimum Rate, Maximum Rate, Adjust Rate, Round Off To, and Maximum Weight Per Package** fields. Key Parameters Description Minimum Rate The lowest shipping cost that must be applied to an order. Maximum Rate The highest shipping cost that can be charged for an order. Adjust Rate The rate by which the live shipping rate will be adjusted (marked up or marked down). The adjustment can be applied either as a percentage or a flat rate. Round Off To The specific amount to which the shipping cost will be rounded off. Maximum weight per package The maximum weight allowed for a single package using this shipping carrier. * Click **Save** to apply the configuration. **Scenario:** Patricia owns an online kitchen equipment store and has integrated her Zoho Commerce organization with a shipping carrier. She sets a minimum shipping rate of ₹100, a maximum shipping rate of ₹300, includes a ₹10 markup for packaging, enables rounding to the nearest whole number, and adds a 20 kg package weight limit. A customer places an order weighing 18 kg. The live shipping rate for this order is ₹210.02. With a ₹10 adjustment, the rate becomes ₹220.02, which is then rounded to ₹220. Since ₹220 falls within the defined rate limits and the package’s weight is under 20 kg, the system applies the shipping charge for the order. ## Create an Easyship Shipment * Log in to your Zoho Commerce organization. * Go to **Orders** under the _Sales_ section. * Select the order you want to ship. * On the order details page, click the **Ship** dropdown and select **Ship via Carrier**. * In the shipment creation page, Choose **Easyship** as the shipping carrier. * Verify both the **Dispatch Address** and **Destination Address**, ensuring all details are accurate. * Click **Save & Continue** to proceed. * Select the **Parcel Type,** enter the **Package Dimensions**, and choose your **Shipment Mode** under _Service Tracking Preferences_. * Click **Calculate Rates** to view the current shipping charges. * Click **Create Shipment**. You can now generate and download the shipping label, either immediately or later from the shipment details page. **Note:** Click **More** **Info** to check your current Wallet Balance linked to your shipping carrier account. ![More Info](/commerce/help/settings/moreinfo-easyship.png) ## Reauthenticate Easyship You can reauthenticate the integration if your API key has been updated or if you’re experiencing connection issues between Easyship and Zoho Commerce. * Log in to your Zoho Commerce organization. * Click the **Gear** icon in the top right corner of the page. * Navigate to **Shipping** under _Integrations_. * Click the **Reauthenticate** button under Easyship. ![Reauthenticate Easyship](/commerce/help/settings/reauthenticate-easyship.png) Once reauthenticated, your Easyship account will be securely reconnected to Zoho Commerce. ## Delete the integration You can delete the integration from Zoho Commerce if you no longer wish to use Easyship as your shipping carrier. This will disconnect your account and remove any associated settings to Easyship. * Log in to your Zoho Commerce organization. * Click the **Gear** icon in the top right corner of the page. * Navigate to **Shipping** under _Integrations_\*.\* * Click the **Delete** icon under Easyship. ![Delete Easyship](/commerce/help/settings/delete-easyship.png) * Click **Ok** to delete the Integration.