## Documentation Index Access the complete documentation index at: https://www.zoho.com/en-fr/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # When do I use the void and cancel items options in the Sales Order? Let’s say, if a sales order has multiple line items and you would need to cancel only certain items in the order. In this case, you can use the [**Cancel Items**](https://www.zoho.com/books/help/sales-order/other-actions.html#cancel-items) option and cancel only the unwanted items from the order. However, if you need to cancel all the items in the order or if a sales order has only one item that has to be cancelled, then you can directly use the [**Void**](https://www.zoho.com/books/help/sales-order/other-actions.html#void) option and void the sales orders. * * *