## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I check if my customer has viewed the quote that I’ve sent them?

**Prerequisites:** Before you can check if your customer has viewed a quote, you will have to:

*   Enable **Customer Portal** for your organization and enable portal access to your customers. Read our help document on customer portal to learn how to [enable customer portal for your customers](/books/help/customer-portal/#enable-customer-portal).
*   Enable **Email Insights** for your organization. Read our help document on Emails to learn how to [enable email insights for your organization](/books/help/settings/emails.html#email-insights).

To see the quotes that your customers viewed:

*   Go to _Sales_ on the left sidebar and select **Quotes**.
*   Click _All Quotes_ at the top and select the **Customer Viewed**.

The **Eye** icon will be displayed next to the quote number in the quotes _List_ page if your customer viewed the quote from their portal. The **Open Mail** icon will be displayed next to the quote number in the quotes _List_ page if your customer views the quote from the email that you sent.

Also, you can see the date and time your when customer viewed the quote by selecting the quote that your customer viewed by hovering the cursor over the **Eye** or **Open Mail** icon.

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