## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I transfer the customer advance from one customer to another?

To write off vendor advance, you should first create an account and then record the write off. Here’s how to create a new account:

*   Go to _Accountant_ on the left sidebar and select **Chart of Accounts**.
*   Click **\+ New Account** in the top right corner of the page.
*   Enter the _Account Name_ as **Advance Adjustment**.
*   Select **Payment Clearing** as the _Account Type_ from the _Account Type_ dropdown.
*   Enter the _Account Code_ and write a short description for the account, if required.
*   Click **Save**.

Once you have created an account, you can write off the advance. Here’s how:

*   Go to _Purchases_ on the left sidebar and click **Payment Made**.
*   Select the vendor advance you want to adjust.
*   Go to _More_ icon and click **Refund**.
*   Enter the necessary details.
*   Select the _To Account_ as the **Advance Adjustment** account you had created.
*   Click **Save**.

Next, you have to record payment for the bill issued. To record payment:

*   Go to _Purchases_ on the left sidebar and click **Bills**.
*   Select the vendor’s bill for whom you want to record payment.
*   Click **Record Payment**.
*   Enter the necessary details.
*   Select the account as **Advance Adjustment** in the _Paid Through_ field.
*   Click **Save**.

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