## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# I just merged 2 customers/vendors but one of those now shows inactive. Why?

When two or more customers/vendors are merged, you will be required to select a ‘Master customer/vendor’ from among the customers/vendors you’ve chosen to merge. This customer/vendor will be the one retained with the total transactions of all the merged customers/vendors, while the remaining will be marked inactive. The customers/vendors made inactive can be marked active again, but all previous transactions associated to them will be erased.

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