## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# Is it possible to send out a newsletter email to all of my customers?

Yes, you can send emails to all of your customers by setting up a Workflow rule and associating an email alert.

**Step 1: Create a Custom Field**

Create a **Checkbox** type [custom field](https://www.zoho.com/books/kb/contacts/custom-fields-contacts.html) at the customer level. This will be the trigger to send the emails.

**Step 2: Set up the Email Alert**

*   Navigate to **Settings** at the top-right corner of the page.
*   Click **Workflow Actions** under _the Automation section_.
*   From the _Email Alerts_ tab, click **+New Email Alert**.
*   Enter a **Name** for the email alert, and for the _Module_ field, choose **Customers**.
*   Click the **Email Template** field and customize a new template by clicking on **\+ Add New Email Template** option.
*   Choose the respective recipients from the **Email Recipients** field, add CC/ BCC (if any ).
*   Click **Save**.

**Step 3: Set up the Workflow rule**

*   Navigate to **Settings** at the top-right corner of the page.
*   Select **Workflow Rules** under _Automation_.
*   Enter a Name and select the _Module_ as **Customers**.
*   Choose [when](https://www.zoho.com/books/help/settings/automation.html#workflow-type) you want to trigger the notification as **Event Based** with the **Edited** option and set the condition as **When any selected field is updated**.
*   Choose the **checkbox type custom field** from the list of fields.
*   Set up [filters and criteria](https://www.zoho.com/books/help/settings/automation.html#filter-the-triggers) for the workflow as per your requirement and click **Next**.
*   Select the _Action Type_ as **Email Alerts**.
*   Select the customized email alert from the list.
*   Click **Save**.

Now, whenever you wish to send emails to your customers, you can [bulk update](https://www.zoho.com/books/kb/contacts/bulk-update-fields.html) the **CheckBox** custom field by checking / unchecking it. Any changes to the field will trigger the workflow rule.

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