## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

[Back to Settings Overview](/en-fr/billing/help/settings/)

# Subscription

Zoho Billing offers 3 plans: Free, Monthly and a Yearly subscription plan. In this section, let’s take a look at how you can subscribe to Zoho Billing, as well as how to switch plans.

In the Free plan, you get to create a single organization with a limited number of 5 customers.

**Insight:** An inactive contact will still be considered as a customer if a transaction has already been recorded for them.

## Choosing a plan

Zoho Billing offers a Monthly plan and a Yearly plan. If you’re using Zoho Billing on a Free plan and would like to upgrade to a paid plan, follow these steps:

*   Go to **Settings** > **Subscription**. This will take you to the **Subscription** page, from where you can upgrade plans, update your card details, or downgrade your subscription.
*   Click the **Yearly/Monthly** toggle to view the corresponding price.
*   Click **Upgrade** next to the plan you want to switch to.
*   Enter the number of Add-ons, if needed, and click **Continue**.
*   Review your order and click **Confirm**.
*   You will be requested to choose the mode of payment (_Credit Card/PayPal/ACH_). Choose the preferred one and enter the relevant details to complete the process.

* * *

## Downgrading your subscription

To **cancel** your subscription, follow these steps

*   Go to **Settings** > **Subscription**. In the screen that follows, you will see your plan details, renewal date, etc.
*   Click **Change Plan**.
*   Select ‘To downgrade to free plan **click here**’ on the bottom of the page.

This opens a window where you have the option to cancel your subscription right away. Enter a **Reason for Cancellation** and confirm your downgrade in order to proceed. Your existing data will remain in read-only mode, although you will not be able to add new data. [Read more](/invoice/kb/subscription/cancel-subscription.html)

* * *

## Updating card and address details

You can make online payment for your Zoho Billing subscription using your credit card. You can provide your credit card details while upgrading your account to one of the paid plans (monthly or yearly).

The card details you provide will be saved for all future references and payments.

To update your Credit Card details, follow these steps:

*   Go to **Settings** > **Subscription**.
*   Details of your billing cycle, card details and billing address can be viewed in the page that follows. Scroll down to **Payment Method** section under **Recurring Details**
*   Change or update your card and address details anytime by clicking on **Credit Card** or **Billing Address** option.

* * *

## Payment History

Follow these steps to see every transaction you’ve made. This includes your plan upgrades, purchases and renewals.

*   Go to **Settings** > **Subscription**.
    
*   Click the **Your Store Details** option found on the top-right hand corner of your window and select **Transaction History**.
    
*   Your entire payment history is available for viewing here, complete with _date, plan type_ and the _amount paid_. To download the invoice of a particular transaction as a PDF,double click the PDF icon below the **Invoice** column.
    
*   You can sort your transactions to view only your _upgrades, purchases_ or _renewals_ separately. To do this, click on the **Filter bar** in the top-left corner and select the desired category from the drop down.
    
*   Selecting **Filter by Period** will enable you to view only the transactions within a particular time period of your choice.
    
*   The search bar in the top-right corner lets you search and view transactions based on **Transaction ID**. Enter the particular ID and hit search to view the matching records alone.
    

* * *