Integrate Zendesk with 750+ apps

Create business workflows for Zendesk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Zendesk workflows

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Submit bugs in Zoho Projects from Zendesk tickets

Use this flow to automatically submit a bug in Zoho Projects each time a ticket is received in Zendesk. The next time you read about an issue in your support portal, you can be sure that your tech team has already heard about it.

How it works
1. A new ticket is created in Zendesk.
2. Zoho Flow submits a bug in Zoho Projects.
Use this flow
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Submit bugs in Zoho Projects from Zendesk tickets

Zendesk + Zoho Projects

Build your own Zendesk integrations

Connect Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Zendesk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create User

Creates a new user

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create Organization

Creates a new organization

Create Request

Creates a new ticket in a verified end user's account

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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