Integrate Trengo with 750+ apps

Create business workflows for Trengo without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Build your own Trengo integrations

Connect Trengo with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Trengo workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket reopened

Triggers when an existing ticket is reopened

Outbound message sent

Triggers when a new outbound message is sent

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Ticket label added

Triggers when a new label is added to an existing ticket

Note created

Triggers when a new internal message is created

Ticket closed

Triggers when an existing ticket is closed

Inbound message received

Triggers when a new inbound message is received

All Actions - Actions are the automated tasks

Send ticket message

Sends a ticket message

Create ticket

Creates a new ticket

Send email

Sends an email to the specified email address

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Update contact custom field

Updates the details of an existing contact custom field

Fetch ticket

Fetches the details of an existing ticket by ID

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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CEO, Fabricroot

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Toto

Technical Engineer, Master Liveaboards

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