## Documentation Index Access the complete documentation index at: https://www.zoho.com/en-de/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # How do I convert a sent quote into a draft? In Zoho Books, you cannot change the status of a quote from **Sent** to **Draft**. Zoho Books restricts this conversion as it is not possible to unsend a quote. **Insight:**If you have [enabled the customer portal](/books/help/customer-portal/#enable-customer-portal), all the sent quotes will be displayed to the customer in the customer portal. If it is necessary, you can try [cloning the quote](/books/help/quote/other-actions.html#clone), saving the cloned quote in the draft status, and deleting the old quote. **Warning:**Deleting is a permanent action that cannot be undone.