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Direct Deposit for Organizations


There are several ways to pay your employees. You can issue cheques, pay them in cash, or transfer money directly to their bank accounts through direct deposit. Zoho Payroll, in partnership with CSG Forte, allows you to transfer salaries straight to your employees’ bank accounts. All you need is a Forte merchant account. If you don’t have one, you can register for an account.

CSG Forte is a payment solution that helps you send and receive payments securely and efficiently.

NOTE To automate salary payments to your employees, you need to configure direct deposit for your employees as well.

Once the setup is complete and a payroll is approved, your organization’s bank account will be debited for the total net pay of employees whose payment mode is Direct Deposit, and the corresponding amounts will be deposited into their bank accounts.

You can configure Direct Deposit for your organization in two simple steps:

  1. Add Bank Information
  2. Bank Account Verification (handled by Zoho Payroll and Forte)

Configure Direct Deposit

To add your organization’s bank information:

  1. Go to Settings > Payments > Direct Deposit.
  2. Click Set Up Now.

Configure Direct Deposit in Zoho Payroll

  1. Provide the required details in the following sections:
  1. Accept the terms and conditions of Forte Merchant Services Agreement, then click Save.

Organziation Details

Field NameDescription
Legal NameThe registered legal name of your business.
DBA NameThe name under which you operate your business.
Tax ID NumberYour organization’s CRA Payroll Number.
Legal StructureThe legal structure of your business.
IndustryThe industry your business belongs to.
Business TypeThe type of business you operate.
AddressThe business address.

Bank Information

Field NameDescription
Bank Account NameEnter the name of your bank account.
Bank NameEnter the name of the bank.
Account NumberEnter your bank account number.
Routing NumberEnter the nine digit routing number of your bank.
Account CodeEnter a unique code for your bank account.
Account TypeSelect the type of bank account:
  • Checking
  • Savings

Payable Transation Details

Field NameDescription
Monthly Payable VolumeThe estimated total amount disbursed through ACH transactions each month.
Average Payable AmountThe average amount disbursed per ACH transaction.
Maximum Payable AmountThe highest amount that may be disbursed in a single ACH transaction.

Sales Transaction Details

Field NameDescription
Annual VolumeThe anticipated annual transaction volume of your business.
Average Transaction AmountThe average transaction amount processed by your business.

Owner Information

Add the details of all owners with more than 25% of the share.

Field NameDescription
Owner NameName of the company owner.
Date of BirthOwner’s date of birth.
Last Four Digits of SINThe last four digits of the owner’s Social Insurance Number (SIN).
Percentage ShareThe percentage of company ownership held by the owner.
AddressOwner’s residential address.
CountryOwner’s country of residence.
CitizenshipOwner’s nationality.
EmailOwner’s email address.
Mobile PhoneOwner’s mobile number.

Bank Account Verification

After you submit your direct deposit details, Forte automatically initiates a verification process to ensure the correctness of the provided information.

This verification process typically takes 12 to 24 hours.

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