Help
We're here to assist you with day-to-day payroll activities, whether you're a payroll admin or employee.
How secure is my data? Payroll Admin
We know security is your top priority; it’s ours, too. We adhere to the same safety standards as banks do, and we make sure all your information is stored safely in our trusted servers. All the information you enter into Zoho Payroll - bank accounts, routing numbers, SINs, pay details, are 256-bit SSL-encrypted and is accessible only by you and the ones you give access to. So yes, you’re in safe hands.
What do I do if I don’t have any employees to pay for a specific pay period? Payroll Admin
It’s quite often the case in seasonal businesses that the employees might not be working for a few months. In such a case, you can skip all the employees from that pay run.
Can I pay a non-resident employee? Payroll Admin
No. Zoho Payroll currently supports only employees who reside in Canada and have a valid Social Insurance Number (SIN). You cannot process payroll for non-resident or foreign employees using Zoho Payroll.
How do I start using Zoho Payroll from the middle of the year? Payroll Admin
You can switch to Zoho Payroll anytime of the year. It’s easier to make the transition at the beginning of the year or at the beginning of a quarter as less information will be required to set your organization up.
