Integrate Zendesk with Shopify
Send information between Zendesk and Shopify automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Shopify
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Supported triggers and actions
Integrate Zendesk and Shopify using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Order drafted
Triggers when an existing order is drafted
Cart updated
Triggers when an existing cart is updated
Customer updated
Triggers when the details of an existing customer are updated
Fulfillment updated
Triggers when any detail of an existing fulfillment is updated
Order updated
Triggers when an existing order is updated
Draft order updated
Triggers when the details of an existing draft order are updated
Blog created
Triggers when a new blog is created
Product added
Triggers when a new product is added
Customer created
Triggers when a new customer is created
Order fulfilled
Triggers when an order is fulfilled
Fulfillment created
Triggers when a new fulfillment is created
Cart abandoned
Triggers when an open cart is abandoned
Checkout updated
Triggers when the details of an existing checkout are updated
Order created
Triggers when a new order is created
Inventory item updated
Triggers when the details of an existing inventory item are updated
Order paid
Triggers when an existing order is paid
Checkout created
Triggers when a new checkout is created
Order canceled
Triggers when an order is canceled in your store
Refund created
Triggers when a refund entry is created
Product updated
Triggers when the details of an existing product are updated
All Actions - Actions are the automated tasks
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create discount code
Creates a new discount code
Send invite
Sends invite to the selected customer
Create blog
Creates a new blog
Create blog post
Creates a new post in the selected blog
Update inventory quantity
Updates the quantity of a product or inventory item
Add product
Adds a new product
Create order
Creates a new order
Create draft order
Creates a new draft order
Create customer
Creates a new customer
Create product variants
Creates variants of an existing product
Update product variant
Updates the details of a product's variants
Update customer
Updates the details of an existing customer
Update discount code
Updates the details of an existing discount code
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order by ID
Fetch order by name
Fetches the details of an existing order by name
Fetch order
Fetches the details of an existing order by ID
Fetch product variant
Fetches a product variant by title
Fetch product variant by SKU
Fetches an existing product variant by SKU
Fetch latest customer order
Fetches the details of the latest customer order by customer ID
Fetch discount code
Fetches the details of an existing discount code by code
Fetch product
Fetches a product by title
Fetch customer
Fetches the details of an existing customer by name or email address
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Shopify?
Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.
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Learn more >It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
