Integrate X (Twitter) with Zendesk

Send information between X (Twitter) and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate X (Twitter) and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Tweet liked

Triggers when the selected user likes a tweet

Follower added for specified user

Triggers when the specified user gets a new follower

Search term mentioned

Triggers when there is a mention of the search term

Tweet posted

Triggers when you post a new tweet

Tweet made by user

Triggers when a selected user tweets

Follower added

Triggers when you get a new follower

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create tweet

Creates a new tweet

Fetch user

Fetches the details of the specified user

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is X (Twitter)?

X (Twitter) is a social media platform that lets you tweet, retweet, follow people or pages, and search for people and tweets. It lets you use hashtags to categorize and filter, reply to someone's tweet, and more.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

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