Integrate Trengo with 750+ apps
Create business workflows for Trengo without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Build your own Trengo integrations
Connect Trengo with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your Trengo workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket reopened
Triggers when an existing ticket is reopened
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Send ticket message
Sends a ticket message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update contact custom field
Updates the details of an existing contact custom field
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
