Integrate Slack with LiveChat

Send information between Slack and LiveChat automatically, without writing any code, using Zoho Flow.

Build your own integrations between Slack and LiveChat

Connect Slack and LiveChat with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Slack and LiveChat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Channel created

Triggers when a new channel is created

User added

Triggers when a new user is added

Message posted to private channel

Triggers when a new message is posted to the selected private channel

Message starred

Triggers when a message is starred

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Visitor queued

Triggers when a visitor is queued

Chat ended

Triggers when a chat is ended

Chat created

Triggers when a new chat is created

All Actions - Actions are the automated tasks

Send private channel message

Sends a message to the selected private channel

Send public channel message

Sends a message to the selected public channel

Set channel topic

Sets the topic for the selected channel

Send direct message

Sends a direct message to the selected user

Update profile

Updates the profile information for the selected user

Fetch user - By name

Fetches the details of an existing user by name

Create channel

Creates a new public channel

Fetch user - By username

Fetches the details of an existing user by username

Create reminder

Creates a new reminder

Fetch user - By ID

Fetches the details of an existing user by ID

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

What is Slack?

Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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