Integrate PagerDuty with Zendesk

Send information between PagerDuty and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between PagerDuty and Zendesk

Connect PagerDuty and Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate PagerDuty and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New or Updated Incident

Triggers when new incidents are created, or when existing incidents change state

New Notification

Triggers when there is a new notification

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create Event

Creates an event in PagerDuty

Find User on Call

Finds the user on call for a specific schedule

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is PagerDuty?

Pagerduty is a digital operations management platform that provides reliable notifications to help detect and fix infrastructure issues. It is an extensible platform that lets you manage incidents, configure customized notifications, and enable modern incident responses.

Popular Server Monitoring

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

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Louis Castellano

CEO, Lakeside CNC Group

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Harnoor Abroll

Technical and Operations Head, TruAct

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