Post message to chat

Posts a message to the specified chat

Create channel

Creates a new channel in the selected team

Post message to channel

Posts a message in the selected channel

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Add notes to ticket

Adds private or public notes to the selected ticket

Create company

Creates a new company

Create forum

Creates a new forum in the selected category

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket status by ID

Fetches a specific ticket status by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status

Fetches a specific ticket status by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority

Fetches a specific ticket priority by label

Fetch company

Fetches the details of an existing company by domain

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket priority by ID

Fetches a specific ticket priority by ID