Use Zoho Flow to integrate Freshservice with 600+ apps without writing code. Automate any tasks that keep you away from what you do best.


Connect Freshservice with your apps and move data seamlessly



Automate redundant manual tasks and save your precious time and effort



Orchestrate your business process by integrating the apps you use efficiently


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Freshservice supports following triggers and actions

All Triggers - A trigger kickstarts the flow

Updated release

Triggers when any detail of a release is updated

Release created

Triggers when a new release is created

Updated ticket

Triggers when any detail of a ticket is updated

Problem created

Triggers when a new problem is created

Updated user

Triggers when any detail of a user is updated

Updated problem

Triggers when any detail of a problem is updated

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

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All Actions - Action are the automated tasks

Create contract

Creates a new contract

Create department

Creates a new department

Create ticket

Creates a new ticket

Create requester

Creates a new requester

Create release

Creates a new release

Create problem

Creates a new problem

Create asset

Creates a new asset

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch agent

Fetches an existing agent by email

Fetch asset

Fetches an existing asset by either its name or ID

Fetch department

Fetches an existing department by its name or ID

Fetch asset attribute

Fetches an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

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    What is Freshservice?

    Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

    Categories : Customer Support, Server Monitoring

    What is Zoho Flow?

    Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

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