Integrate Freshdesk with Pipedrive
Send information between Freshdesk and Pipedrive automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Pipedrive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Contact updated
Triggers when the details of an existing contact are updated
Contact person updated
Triggers when any detail of an existing contact person is updated
Organization created
Triggers when a new organization is created
Deal created
Triggers when a new deal is created
Deal updated
Triggers when any detail of an existing deal is updated
Activity updated
Triggers when any detail of an existing activity is updated
Pipeline created
Triggers when a new pipeline is created
Pipeline stage created
Triggers when a new pipeline stage is created
Contact person created
Triggers when a new contact person is created
Activity created
Triggers when a new activity is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create forum category
Creates a new forum category
Create company
Creates a new company
Create forum
Creates a new forum in the selected category
Create contact
Creates a new contact
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Create product
Creates a new product
Create contact person
Creates a new contact person for the selected organization
Create notes
Creates notes for the selected deal
Update deal
Updates the details of an existing deal
Create deal
Creates a new deal
Create organization
Creates a new organization
Create activity
Creates a new activity
Update activity
Updates the details of an existing activity
Update notes
Updates existing notes
Update contact person
Updates the details of an existing contact person
Update product
Updates the details of an existing product
Update organization
Updates the details of an existing organization
Fetch person by ID
Fetches the details of an existing person record by ID
Fetch activity
Fetches the details of the user activities
Fetch person by email address
Fetches the details of an existing person by email address
Fetch organization by ID
Fetches the details of an existing organization by ID
Fetch person by phone
Fetches the details of an existing person record by phone number
Fetch organization by name
Fetches the details of an existing organization by name
Fetch person by name
Fetches the details of an existing person record by name
Fetch product by name
Fetches the details of an existing product by name
Fetch deal by ID
Fetches the details of an existing deal by ID
Fetch deal by title
Fetches the details of an existing deal by title
Fetch user by name
Fetches the details of an existing user by name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Pipedrive?
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