Integrate Freshdesk with Basecamp 3
Send information between Freshdesk and Basecamp 3 automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Basecamp 3 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Contact updated
Triggers when the details of an existing contact are updated
Message created or updated
Triggers when a message is created or updated in the selected project
To-do created or updated
Triggers when a to-do is created or updated in the selected project
To-do list created or updated
Triggers when a to-do list is created or updated in the selected project
Schedule created or updated
Triggers when a schedule is created or updated in the selected project
Project created or updated
Triggers when a project is created or when any detail of an existing project is updated
Comment created or updated
Triggers when a comment is created or updated in the selected project
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create forum category
Creates a new forum category
Create company
Creates a new company
Create forum
Creates a new forum in the selected category
Create contact
Creates a new contact
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Create person
Creates a new person
Create message
Creates a new message in the selected project
Create To-do list
Creates a to-do list in the selected project
Create schedule
Creates a new schedule in the selected project
Create project
Creates a new project
Update message
Updates an existing message
Create To-do
Creates a new to-do in the selected to-do list
Add or remove people from project
Grand or revoke permission of a project
Update To-do list
Updates the details of an existing to-do list
Update project
Updates the details of an existing project
Update To-do
Updates the details of an existing to-do
Fetch To-do
Fetches a to-do based on its ID
Fetch person
Fetches the details of a person by email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Basecamp 3?
Basecamp 3 is a project management tool that lets you manage tasks, projects, files, and ideas. You can customize your projects, view detailed reports, bookmark important messages, and make use of Clientside tools when working with clients.
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