Integrate Freshdesk with Asana

Send information between Freshdesk and Asana automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshdesk and Asana

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Supported triggers and actions

Integrate Freshdesk and Asana using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Contact updated

Triggers when the details of an existing contact are updated

Task section changed

Triggers when a change is made in a task section

Workspace or organization created

Triggers when a new workspace or organization is created

Project created

Triggers when a new project is created

Team created

Triggers when a team is created in the selected organization

Project updated

Triggers when the details of an existing project are updated

Tag added

Triggers when a new tag is added in the selected workspace

Task completed

Triggers when an existing task is completed

User added

Triggers when a new user is added in the selected workspace

Task created

Triggers when a new task is created

Task updated

Triggers when the details of an existing task are updated

Task tagged

Triggers when a task is tagged in the selected project

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create forum category

Creates a new forum category

Create company

Creates a new company

Create forum

Creates a new forum in the selected category

Create contact

Creates a new contact

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Create project in team

Creates a new project in the selected team

Add task to section

Adds a new task to the specified section

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create subtask

Creates a new subtask under the specified task

Create story

Creates a new story for the specified task

Create project in workspace

Creates a new project in the selected workspace

Create task

Creates a new task in the selected project

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Fetch task

Fetches a task by its GID

Fetch user

Fetches the details of an existing user by email

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

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Technical and Operations Head, TruAct

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Toto

Technical Engineer, Master Liveaboards

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