Customizing is the most powerful way to achieve a successful industry-specific Customer Relationship Management system. In order to build an industry specific CRM, Zoho Developer provides a wide range of customization options that can be incorporated in your application.

You can customize a lot of elements like the tabs (modules), the page layouts, sections in a page, fields, etc. The changes include renaming, reordering items and even hiding tabs and fields that are not required.