Request Details

Request URL

{api-domain}/crm/v2/Notes/{note_id}

To delete multiple notes:

{api-domain}/crm/v2/Notes?ids={Entity_ID1, Entity_ID2, Entity_ID3,..}

To delete notes of a specific record:

{api-domain}/crm/v2/{module_api_name}/{record_id}/Notes/{note_id}

Supported modules

Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, and Custom

Header

Authorization: Zoho-oauthtoken 100xx.d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.{module_name}.{operation_type}
(and)
scope=ZohoCRM.modules.notes.{operation_type}

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, events, calls, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, and custom

Possible operation types

ALL - Full access to notes
WRITE - Edit note data
DELETE - Delete note data

Parameters

  • idsstring, mandatory when deleting multiple notes

    Specify the unique IDs of the notes to be deleted.

Note

You can delete a maximum of 100 notes per API call.

Sample Request

Copiedcurl "https://zylkercorp.zohoplatform.com/crm/v2/Notes?ids=2883756000000268003,2883756000000987654,2883756000000736435"
-H "Authorization: Zoho-oauthtoken 100xx.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-X DELETE
1.0.0ES6
Copied//Get instance of NotesOperations Class
let notesOperations = new ZCRM.Note.Operations();
//Get instance of ParameterMap Class
let paramInstance = new ParameterMap();
//Add the ids to ParameterMap instance'
for(let noteId of noteIds) {
    await paramInstance.add(ZCRM.Note.Model.DeleteNotesParam.IDS, noteId);
}
//Call deleteNotes method that takes paramInstance as parameter
let response = await notesOperations.deleteNotes(paramInstance);
Copiedvar listener = 0;
class DeleteNotes {

	async deleteListNote() {
		var url = "https://zylkercorp.zohoplatform.com/crm/v2/Notes"
        var parameters = new Map()
        var headers = new Map()
        var token = {
            clientId:"1000.NPY9M1V0XXXXXXXXXXXXXXXXXXXF7H",
            redirectUrl:"http://127.0.0.1:5501/redirect.html",
            scope:"ZohoCRM.users.ALL,ZohoCRM.bulk.read,ZohoCRM.bulk.ALL,ZohoCRM.settings.currencies.READ,ZohoCRM.settings.currencies.CREATE,ZohoCRM.settings.currencies.UPDATE,ZohoCRM.share.Leads.ALL,Aaaserver.profile.Read,ZohoCRM.modules.ALL,ZohoCRM.settings.ALL,ZohoCRM.org.ALL,profile.userphoto.READ,ZohoFiles.files.ALL,ZohoCRM.files.READ,ZohoCRM.files.CREATE,ZohoCRM.mass_update.Leads.UPDATE,ZohoCRM.mass_update.Leads.READ,ZohoCRM.settings.currencies.read,ZohoCRM.settings.currencies.create,ZohoCRM.settings.currencies.update,ZohoCRM.coql.READ,ZohoCRM.notifications.ALL"
        }
        var accesstoken = await new DeleteNotes().getToken(token)
        headers.set("Authorization", "Zoho-oauthtoken " + accesstoken)
        parameters.set("ids", "34770617772009,34770617769003")
        var requestMethod = "DELETE"
        var reqBody = null
        var params = "";
        parameters.forEach(function(value, key) {
            if (parameters.has(key)) {
                if (params) {
                    params = params + key + '=' + value + '&';
                }
                else {
                    params = key + '=' + value + '&';
                }
            }
        });
        var apiHeaders = {};
        if(headers) {
            headers.forEach(function(value, key) {
                apiHeaders[key] = value;
            });
        }
        if (params.length > 0){
            url = url + '?' + params.substring(0, params.length - 1);
        }
        var requestObj = {
            uri : url,
            method : requestMethod,
            headers : apiHeaders,
            body : JSON.stringify(reqBody),
            encoding: "utf8",
            allowGetBody : true,
			throwHttpErrors : false
        };
        var result = await new DeleteNotes().makeAPICall(requestObj);
        console.log(result.status)
        console.log(result.response)
    }

	async deleteNote() {
		var url = "https://zylkercorp.zohoplatform.com/crm/v2/Notes/34770617772010"
        var parameters = new Map()
        var headers = new Map()
        var token = {
            clientId:"1000.NPY9M1V0XXXXXXXXXXXXXXXXXXXF7H",
            redirectUrl:"http://127.0.0.1:5500/redirect.html",
            scope:"ZohoCRM.users.ALL,ZohoCRM.bulk.read,ZohoCRM.modules.ALL,ZohoCRM.settings.ALL,Aaaserver.profile.Read,ZohoCRM.org.ALL,profile.userphoto.READ,ZohoFiles.files.ALL,ZohoCRM.bulk.ALL,ZohoCRM.settings.variable_groups.ALL"
        }
        var accesstoken = await new DeleteNotes().getToken(token)
        headers.set("Authorization", "Zoho-oauthtoken " + accesstoken)
        var requestMethod = "DELETE"
        var reqBody = null
        var params = "";
        parameters.forEach(function(value, key) {
            if (parameters.has(key)) {
                if (params) {
                    params = params + key + '=' + value + '&';
                }
                else {
                    params = key + '=' + value + '&';
                }
            }
        });
        var apiHeaders = {};
        if(headers) {
            headers.forEach(function(value, key) {
                apiHeaders[key] = value;
            });
        }
        if (params.length > 0){
            url = url + '?' + params.substring(0, params.length - 1);
        }
        var requestObj = {
            uri : url,
            method : requestMethod,
            headers : apiHeaders,
            body : JSON.stringify(reqBody),
            encoding: "utf8",
            allowGetBody : true,
			throwHttpErrors : false
        };
        var result = await new DeleteNotes().makeAPICall(requestObj);
        console.log(result.status)
        console.log(result.response)
    }

	async deleteNotesofASpecificRecord() {
		var url = "https://zylkercorp.zohoplatform.com/crm/v2/Leads/3477067736020/Notes/34770617769002"
        var parameters = new Map()
        var headers = new Map()
        var token = {
            clientId:"1000.NPY9M1V0XXXXXXXXXXXXXXXXXXXF7H",
            redirectUrl:"http://127.0.0.1:5500/redirect.html",
            scope:"ZohoCRM.users.ALL,ZohoCRM.bulk.read,ZohoCRM.modules.ALL,ZohoCRM.settings.ALL,Aaaserver.profile.Read,ZohoCRM.org.ALL,profile.userphoto.READ,ZohoFiles.files.ALL,ZohoCRM.bulk.ALL,ZohoCRM.settings.variable_groups.ALL"
        }
        var accesstoken = await new DeleteNotes().getToken(token)
        headers.set("Authorization", "Zoho-oauthtoken " + accesstoken)
        var requestMethod = "DELETE"
        var reqBody = null
        var params = "";
        parameters.forEach(function(value, key) {
            if (parameters.has(key)) {
                if (params) {
                    params = params + key + '=' + value + '&';
                }
                else {
                    params = key + '=' + value + '&';
                }
            }
        });
        var apiHeaders = {};
        if(headers) {
            headers.forEach(function(value, key) {
                apiHeaders[key] = value;
            });
        }
        if (params.length > 0){
            url = url + '?' + params.substring(0, params.length - 1);
        }
        var requestObj = {
            uri : url,
            method : requestMethod,
            headers : apiHeaders,
            body : JSON.stringify(reqBody),
            encoding: "utf8",
            allowGetBody : true,
			throwHttpErrors : false
        };
        var result = await new DeleteNotes().makeAPICall(requestObj);
        console.log(result.status)
        console.log(result.response)
	}

    async getToken(token) {

        if(listener == 0) {

            window.addEventListener("storage", function(reponse) {
                if(reponse.key === "access_token" && (reponse.oldValue != reponse.newValue || reponse.oldValue == null)){
                    location.reload();
                }
                if(reponse.key === "access_token"){

                    sessionStorage.removeItem("__auth_process");
                }
            }, false);
            listener = 1;
            if(sessionStorage.getItem("__auth_process")) {
                sessionStorage.removeItem("__auth_process");
            }
        }
        ["granted_for_session", "access_token","expires_in","expires_in_sec","location","api_domain","state","__token_init","__auth_process"].forEach(function (k) {
            var isKeyExists = localStorage.hasOwnProperty(k);
            if(isKeyExists) {
                sessionStorage.setItem(k, localStorage[k]);
            }
            localStorage.removeItem(k);
        });
        var valueInStore = sessionStorage.getItem("access_token");
        var tokenInit = sessionStorage.getItem("__token_init");
        if(tokenInit != null && valueInStore != null && Date.now() >= parseInt(tokenInit) + 59 * 60 * 1000){ // check after 59th minute
            valueInStore = null;
            sessionStorage.removeItem("access_token");
        }

        var auth_process = sessionStorage.getItem("__auth_process");
        if ((valueInStore == null && auth_process == null) || (valueInStore == 'undefined' && (auth_process == null || auth_process == "true"))) {
            var accountsUrl = "https://accounts.zoho.com/oauth/v2/auth"
            var clientId;
            var scope;
            var redirectUrl;
            if(token != null) {
                clientId = token.clientId;
                scope = token.scope;
                redirectUrl = token.redirectUrl;
            }

            var fullGrant = sessionStorage.getItem("full_grant");
            var grantedForSession = sessionStorage.getItem("granted_for_session");
            if(sessionStorage.getItem("__token_init") != null && ((fullGrant != null && "true" == full_grant) || (grantedForSession != null && "true" == grantedForSession))) {
                accountsUrl += '/refresh';
            }
            if (clientId && scope) {
                sessionStorage.setItem("__token_init", Date.now());
                sessionStorage.removeItem("access_token");
                sessionStorage.setItem("__auth_process", "true");
                window.open(accountsUrl + "?" + "scope" + "=" + scope + "&"+ "client_id" +"=" + clientId + "&response_type=token&state=zohocrmclient&redirect_uri=" + redirectUrl);
                ["granted_for_session", "access_token","expires_in","expires_in_sec","location","api_domain","state","__token_init","__auth_process"].forEach(function (k) {
                    var isKeyExists = localStorage.hasOwnProperty(k);
                    if(isKeyExists){
                        sessionStorage.setItem(k, localStorage[k]);
                    }
                    localStorage.removeItem(k);
                });
                valueInStore = sessionStorage.getItem("access_token");
            }
        }
        if(token != null && valueInStore != 'undefined'){
            token.accessToken = valueInStore;
        }
        return token.accessToken;
    }

    async makeAPICall(requestDetails) {
        return new Promise(function (resolve, reject) {
            var body, xhr, i;
            body = requestDetails.body || null;
            xhr = new XMLHttpRequest();
            xhr.withCredentials = true;
            xhr.open(requestDetails.method, requestDetails.uri, true);
            for (i in requestDetails.headers) {
                xhr.setRequestHeader(i, requestDetails.headers[i]);
            }
            xhr.send(body);
            xhr.onreadystatechange = function() {
                if(xhr.readyState == 4) {
                    resolve(xhr);
                }
            }
        })
    }
}
Copiedresponse = invokeurl
[
	url: "https://zylkercorp.zohoplatform.com/crm/v2/Notes?ids=2883756000000268003,2883756000000987654,2883756000000736435"
	type: DELETE
	connection:"crm_oauth_connection"
];
info response;

Possible Errors

  • INVALID_MODULEHTTP 400

    The module name given seems to be invalid
    Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.

  • INVALID_MODULEHTTP 400

    The given module is not supported in API
    Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.modules.notes.DELETE scope. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to delete notes details
    Resolution: The user does not have permission to delete notes data. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to delete notes
    Resolution: The user does not have the permission to delete notes data. Contact your system administrator.

  • INVALID_DATAHTTP 202

    record not deleted
    Resolution: The note ID specified in the URL is invalid. Refer to Get Notes API to get valid note IDs.

  • UNABLE_TO_PARSE_DATA_TYPEHTTP 400

    either the request body or parameters is in wrong format
    Resolution: The parameter values are in the wrong format. Specify valid record IDs in the correct format. Refer to endpoints section above.

  • REQUIRED_PARAM_MISSINGHTTP 400

    One of the expected parameter is missing
    Resolution: 'ids' parameter is missing in the request. Please specify the IDs of the notes to be deleted. Refer to Get Notes Data API to get valid record IDs.

Sample Response

Copied{
    "data": [
       {
            "code": "SUCCESS",
            "details": {
                "id": "2883756000000308033"
            },
            "message": "record deleted",
            "status": "success"
        },
       {
            "code": "SUCCESS",
            "details": {
                "id": "2883756000000308027"
            },
            "message": "record deleted",
            "status": "success"
        },
       {
            "code": "SUCCESS",
            "details": {
                "id": "2883756000000308021"
            },
            "message": "record deleted",
            "status": "success"
        }
    ]
}