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1.3K views | 3 min readPart 1 - Time when the car broke down!
737 views | 4 min readChallenges startups face delivering good customer service
793 views | 6 min readIngredients of customer loyalty: customer success, satisfaction, and happiness. But what matters the most?
909 views | 3 min read6 techniques to collect customer feedback
193 views | 6 min readWhat makes CX hard to measure and what you can do to improve it
195 views | 5 min readMaking the most of generation Y
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