The Killer Combination: Customer success, happiness and the right technology

How focusing on employee happiness and customer success can drive business results.

Synopsis:

Over the last two years, we have faced some extraordinary challenges. However, as we emerge from the pandemic years, we find ourselves in a changing environment that is presenting a number of both new and familiar challenges. These must be addressed if brands are to improve the service and experience they deliver to their customers and stand out from the crowd.

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Synopsis:

Over the last two years, we have faced some extraordinary challenges. However, as we emerge from the pandemic years, we find ourselves in a changing environment that is presenting a number of both new and familiar challenges. These must be addressed if brands are to improve the service and experience they deliver to their customers and stand out from the crowd.

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