Trigger Execution
During Trigger execution, the following data will be passed to the functions associated with the trigger.
| Parameter | Description |
|---|---|
| scopeId | Desk Org Id of portal in which the extension is installed. |
| serviceAppId | Installation Id of the extension from Desk |
| appUuid | Extension UUID |
| version | Extension Version |
| appName | Extension Name |
| appConfig | The appConfig Data will be passed to the DRE function during execution |
| serviceData | The service Data will be passed to the DRE function during execution. The data passed for each event will be discussed below. |
Service Data for events
| Parameter | Description |
|---|---|
| extension_upgraded | This have param "from_version" which specifies the version from which the extension is upgraded from. |
| extension_updated | This have params such as "operation_type" and "operation_value" which explain the type of operation that triggered the event |
| extension_installed | the service data will be empty for this event |
| extension_installed | the service data will be empty for this event |
| extension_uninstalled | the service data will be empty for this event |
| extension_enabled | the service data will be empty for this event |
| extension_disabled | the service data will be empty for this event |
Trigger Logs in Sigma
You can check the execution logs of triggers associated with the extensions in sigma, by following the below steps:
- Go to Sigma website > Executions tab.
- Select service as Zoho Desk to view all the execution logs of triggers associated with the desk extensions.
By default, all the executed logs will be listed including both success and failed executions, whereas the error info will be shown for failed executions alone. Also, you can filter the logs based on your extensions using the Extension drop-down at the top of the page.
