Connections are arrays of objects that establish authorization with third-party services or other Zoho services to activate your extension. These connections act as a path to login to any third-party services or other Zoho services. 

As an extension developer, you just need to add the functionalities for the integration by adhering to the guidelines given below. 

Authorization of third-party services listed in the connectors page are taken care of by Zoho Desk. For services that are not listed, you must raise a request on the same page. A new connector for the service is then created and listed for use.