Keeping track of customer service data can be chaotic. You might be relying on less-than-ideal means, like email threads, spreadsheets, and (worst case scenario) your own memory.
Deliver effortless customer service with Express. Manage tickets from creation through resolution, with complete visibility along the way.
Receive all customer requests from email, social media, and your website on a single dashboard.
Filter requests by status, due date, priority, or channel, and jump right in to help!
Get complete case history, relevant customer info, and a private knowledge base to ace that perfect response.
Close and optimize
Capture customer happiness in every interaction to level up service one customer experience at a time.
Simple but capable
Automate routine tasks, spot bottlenecks in your process, and unlock productivity.
Translate customer satisfaction into metrics to stay mindful of improvement opportunities.
Close tickets on the go with Desk's mobile app. Use the Radar app to stay on top of any support deviations.
Who is Express for?
You run a business
You have paying customers
You have a team of 5 or less
Express doesn't saddle you with unnecessary features you'll never use. It is purpose-built, lightweight, and intuitive. Zoho Desk carefully built Express with young businesses in mind and will be with you through every step of your growth journey.
* Express is limited to 5 users
/user/month (billed annually)
/user/month (billed monthly)
- Flexible contracts
cancel or switch plans anytime
- Flexible trial
no credit card required
Start your Express journey
Get started in minutes and put your customer
service on the fast-track.