Zoho FSM integration tasks
Note:
- Each time any of the Zoho FSM integration tasks is executed, it triggers an API request in the back-end. This call is deducted from the External Calls limit available for the service from which the task is executed, based on your pricing.
- Only actual executions that receive a response (whether success or failure) are counted, not the number of times the task appears in the script. For example, if Create Record task is placed inside a for each task that iterates five times, the number of external API calls consumed will be five, even though the task appears only once in the script.
- Create Record: Creates a record in the specified module
- Get Records: Fetches records from the specified module
- Get Record By ID: Fetches the details of the specified record
- Get Related Records: Fetches records from the submodule related to the specified record
- Search Records: Fetches records based on criteria
- Update Record: Updates the specified record with new values
- Get Transitions: Fetch all the possible transitions (statuses) the record in the specified module can take from its current status.
- Update Transitions: Update the status of the record in the specified transactional module.