Zoho books logo FAQ

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A user is not able to view the Write Off option in invoices. What permission should I enable for their role?

To provide the Write off permission for your users in Zoho Books:

  • Go to Settings.
  • Under Organisation Settings, select Roles under Users & Roles.
  • Hover over the role you want to edit, click the More icon, and select Edit from the dropdown.
  • In the Sales section, click More permissions against Invoices and check Write Off Invoices.
  • Click Save.

Now, the user will have the required permission to write off invoices.

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