## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/de-de/billing/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # My customer paid an invoice today. However, they intended to pay on a later date. I’ve issued a refund from my bank. How can I record this in Zoho Billing without deleting the invoice? To record a refund for an invoice without deleting it: * Go to **Invoices** under _Sales_. * Select the invoice for which you want to record the refund. * Click **Payments Received** and select the **Delete** icon. * Select **Ok** to confirm the action. The amount will be recorded as credits for the customer. Was this document helpful? ![](/billing/images/ue-resources/common/thumbs.svg) Yes ![](/billing/images/ue-resources/common/thumbs.svg) No Was this document helpful? Enter your comments or feedback on this page Enter your email address ![](#) Refresh Type the characters you see in the image above By clicking Submit, you agree to our [Privacy Policy](https://www.zoho.com/privacy.html) . Submit Cancel Submit Submit ![](/billing/images/ue-resources/common/smiley.svg) Thank you for your feedback!