Looking for a Sugar CRM alternative?

Switch to a Smarter, Better, Faster CRM

Reach prospects across every channel with a solution that's as committed to closing deals as you are. Small businesses to large enterprises, Zoho CRM helps businesses of all sizes close more deals in less time. 

     Switch from   
  • Manual data entry toAI-powered CRM
  • Boring cold-calls toLasting Relationships
  • Costly deployment toInstant Setup

Switch to a new kind of CRM system

  • Ease-of-use

  • Effortless migration

  • Standard AI

  • Faster adoption

  • Ease of deployment

Compare Features

Zoho CRM

Sugar CRM

Artificial intelligence

Yes (zia)


Integration with Google AdWords

Available from the Professional edition.

Additional $

Capture leads from Facebook and Twitter


Additional $

Integration with Gmail


Additional $

Lead enrichment (Relationship intelligence)

Available in the Ultimate edition.

Additional $

Social tab (Facebook, Twitter and Google Plus)



Sales activity gamification

Available from the Professional edition


Inbuilt inventory management



Inbuilt Telephony



24/7 Premium support

Available from the Enterprise edition.

Available only in ultimate edition. 

  • Artificial intelligence 
  • Integration with Google AdWords
  • Capture leads from Facebook and Twitter
  • Integration with Gmail
  • Lead enrichment (Relationship intelligence)
  • Social tab (Facebook, Twitter and Google Plus)
  • Sales activity gamification
  • Inbuilt inventory management
  • Inbuilt Telephony
  • 24/7 Premium support
  • Yes (Zia)
  • Available from the Professional edition. 
  • Yes
  • Free
  • Available in the Ultimate edition
  • Yes
  • Available from the Professional edition.
  • Yes
  • Yes
  • Available from the Enterprise edition.
  • No
  • Additional $
  • Additional $
  • Additional $
  • Additional $
  • No
  • No
  • No
  • No
  • Available only in ultimate edition. 
  • Features

Compare Pricing

Zoho CRM

Sugar CRM



You save $66 (82%)


You save $68 (85%)


Price/user/month (Billed annually)Starts at
Price/user/month (Billed annually)Starts at
With Zoho CRM,
You Save
In Percentage

It's easy to Zwitch

  • Free migration for more than 5 users.

  • Simply export and import your leads to get started.

  • No data lockup export your data anytime.

  • 15 day free trial. No credit card required.

  • Effortless onboarding & Training program.

Trusted by more than 250,000 businesses worldwide

brand logo

Happily Zwitched


“With Sugar, the mobile app wasn't user-friendly at all, and ultimately our sales guys just hated it. As they would be in the CRM every single day, we needed something that they liked and found useful. Unlike some of the other solutions, Zoho had everything we needed.”

Josephine Hermanson, Market Research Analyst, Infiltrator water

"When we decided to change, the Zoho team took our Sugar data export and within hours had it populated into Zoho. We were up and running literally within a day. Customization is much easier than Sugar. Our team finds Zoho easy to use and a cleaner interface."

Mark Gural, President, instrumentation2000.com

Highly rated by
both critics and users

Constellation Research - Best Enterprise Software Vendor

Crozdesk - Most Trusted Vendor

Gartner Peer Insights - Best CRM Lead Management Software

G2Crowd - Leader in Enterprise and Mid-Market Segment






Get ready for an all-new CRM experience.

Switch to Zoho CRM

Need assistance switching to Zoho CRM? Contact us at support@zohocrm.com

The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names
belong to their respective holders. Comparison information as of 06.06.2018

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