Looking for a Microsoft Dynamics CRM alternative?

Switch to a Smarter, Better, Faster CRM

Reach prospects across every channel with a solution that's as committed to closing deals as you are. Small businesses to large enterprises, Zoho CRM helps businesses of all sizes close more deals in less time.  

TRY ZOHO CRM
     Switch from   
  • Manual data entry toAI-powered CRM
  • Boring cold-calls toLasting Relationships
  • Costly deployment toInstant Setup

Switch to a new kind of CRM system

  • Ease-of-use

  • Effortless migration

  • Standard AI

  • Faster adoption

  • Ease of deployment

Compare Features

Zoho CRM

Dynamics 365

Artificial intelligence

Yes (zia)

Additional $ (Integration with Cortana)

Fully-featured Developer edition 

Yes 

No

Inbuilt Telephony 

Yes

No

Integration with Gmail

Yes

No

Integration with G Suite / Gmail / Google Ads

Yes

Additional $ (Requires external connectors)

Multichannel customer engagement (SalesSignals)

Yes

No

Sales activity gamification

Yes

No

Lead and Deal prediction

Yes

No

Data storage

Unlimited from the professional edition

Limited across all editions.

Features
  • Artificial intelligence 
  • Fully-featured Developer edition 
  • Inbuilt Telephony 
  • Integration with Gmail
  • Integration with G Suite / Gmail / Google Ads
  • Multichannel customer engagement (SalesSignals)
  • Sales activity gamification (Gamescope)
  • Lead and Deal prediction
  • Data storage
  • Yes (Zia)
  • Yes 
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Yes
  • Unlimited from the professional edition

Dynamics 365 for sales

  • Additional $ 
    (Integration with Cortana)
  • No
  • No
  • No
  • Additional $ 
    (Requires external connectors)
  • No
  • No
  • No
  • Limited across all editions.
  • Features
  • Dynamics 365 for sales

Compare Pricing

Zoho CRM

Dynamics 365 

Professional

$20

You save $45 (69%)

$65

Enterprise

$35

You save $60 (63%)

$95

Edition
Price/user/month (Billed annually)

Dynamics 365 for sales

Price/user/month (Billed annually)
With Zoho CRM,
You Save
In Percentage
Professional
$20
$65
$45
69%
Enterprise
$35
$95
$60
63%

It's easy to Zwitch

  • Free migration for more than 5 users.

  • Simply export and import your leads to get started.

  • No data lockup export your data anytime.

  • 15 day free trial. No credit card required.

  • Effortless onboarding & Training program.

Trusted by more than 150,000 businesses worldwide

"Zoho has everything I need in one place. I don't have to search for another CRM anymore."

PAUL GRAJEK,Managing Director, Animated Story Boards

“Without Zoho, tracking and managing customers who visit BookingLive wouldn't be possible”

Matt King,Sales Director at Bookinglive

Zoho CRM - The most trusted CRM software

More than 5000 reviews & counting.

9.40 / 10
40 / 5
40 / 5
4.20 / 5
4.00 / 5
4.00 / 5
4.50 / 5
4.60 / 5
4.20 / 5

Get ready for an all-new CRM experience.

Switch to Zoho CRM

Need assistance switching to Zoho CRM? Contact us at support@zohocrm.com

The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names
belong to their respective holders. Comparison information as of 06.06.2018

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