Monthly Yearly

save up to 34%

Standard800/user/month billed annually

Streamline sales operations and workflows


Streamline sales operations and workflows

Features List Features List
All the essentials:
  • Basic modules Manage your complete sales cycle by collecting and centralizing data across relevant stages with these standard Leads, Contacts, Deals, and Accounts modules.
  • Sales forecasting Set your team on the path to long-term success with achievable goals and keep track of how your business performance compares to revenue goals.
  • Multiple sales pipelines Effectively manage multiple sales processes by using distinct sales pipelines to track your opportunities.
  • Lead scoring Score your leads based on their interactions with your business to help your sales team prioritize leads more likely to convert.
  • Cadences Automate multichannel lead follow-up sequences.
  • Canvas Build personalized CRM experiences for your employees based on the needs of the team and your industry.
  • Custom fields Collect and associate any type of data your business needs inside Zoho CRM.
  • Workflows Help your sales team focus on sales by automating their day-to-day activities with workflows.
  • Office 365 integration
  • Zoho Marketplace 900+ easy plug-and-play third-party CRM extensions.
  • Google Calendar sync
Professional1,400/user/month billed annually

Accelerate customer acquisition and growth


Accelerate customer acquisition and growth

Features List Features List
Everything in Standard +
  • Blueprint Effectively scale your sales process by building a step-by-step blueprint to guide your sales reps at every stage.
  • Inventory management Manage all your invoices, sales and purchase orders, products, and vendors.
  • CPQ Match products to customer requirements and streamline quote management with built-in price rules.
  • SalesSignals Interact with customers in real-time with activity notifications across the customer journey.
  • Google Ads integration Measure and improve the performance of your Google Ads with the CRM for Google Ads integration.
  • Scheduled mass email
  • Email integrations Configure the email service of your choice with IMAP/POP3 protocols.
  • Assignment rules Automatically send incoming leads and opportunities directly to the appropriate sales reps.
  • Validation rules Keep your CRM data clean by curbing bad data with automatic validation.
Enterprise2,400/user/month billed annually

Leverage deep AI and customization


Leverage deep AI and customization

Features List Features List
Everything in Professional +
  • Zia, AI sales assistant Deep AI capabilities which include sales forecasting, churn prediction, anomaly detection, product recommendations, competitor alerts, and more.
  • Territory management Assign relevant leads, customers, and accounts to your sales reps based on factors like product line, geography, verticals, and more.
  • Custom functions Build low-code workflows that automate your enterprise operations across all different apps in your tech stack.
  • CommandCenter Build, manage, and improve end-to-end customer journeys while delivering personalized experiences.
  • Multi-user portals Make collaboration with customers, partners, and vendors easier—use portals to grant access to relevant information in your CRM.
  • Kiosk Studio A no-code customization tool that helps you create custom screens and record actions, execute custom functions, and more.
  • Client scripts Trigger client-side custom events based on UI interactions.
  • Sandbox Give your developers the freedom to test every customization in a secure sandbox before applying them to your production account.
  • Approval and review process Ensure data entering CRM is reviewed and approved by the appropriate stakeholders.
Ultimate2,600/user/month billed annually

Unlock exponential growth and BI capabilities


Unlock exponential growth and BI capabilities

Features List Features List
Everything in Enterprise +
  • Enhanced feature limits
  • Extended AI capabilities Unlock deeper-level AI and machine learning capabilities for greater productivity and sales enablement.
  • Advanced customization Build personalized and powerful customizations from a wide range of low-code and no-code tools.
  • Data preparation Merge and segregate similar datasets into single tables for easier analysis and reporting.
  • Augmented analytics Auto-generate reports and dashboards, and categorize unorganized data sets into meaningful silos.
  • Data storytelling Craft compelling stories with colorful infographics, AI report summarization, and portal sharing.
  • Unified business insights Get a 360-degree view of your business performance with deeper data visualization and intelligence.
  • Higher-level data administration Handle large volumes of data with higher-level data storage and easy data import, export, and backup options.

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Join 250,000+ other businesses


We have something for everyone


Simple CRM for small businesses moving from spreadsheets to manage their sales pipeline.


Omnichannel helpdesk solution for businesses of all sizes to provide great customer service.


All-in-one customer experience suite for enterprises to manage sales, service, and marketing.


Our business has grown over the last few years. Zoho has increased our internal productive information sharing and capacity as much as 15 to 25%. Zoho continues to modify, adapt, grow, and add things to the platform that our business sees value in. It’s absolutely been a perfect marriage in terms of the ability to adopt new ideas and new concepts to create an ecosystem of apps that talk to each other and operate within our business.

Paul GrimesChief Operating Officer, Lubrication Engineers

The migration went faster than we expected. The user-friendliness is better than Salesforce. We achieved about 99% of the customizations that we wanted at a much lower cost than Salesforce. In terms of an intuitive user interface, the Blueprint feature is especially great. That really simplifies the data capture for all our front line teams, which was a bit of an issue with Salesforce.

Deepak RamkrishnaHead of Marketing & Communications, Marathon Realty

We selected Zoho primarily based on the sheer breadth of its products and cost-efficiency. Our main focus was to find a provider with a suite of advanced product offerings. Whenever we need to administer a change in Zoho CRM, the technology is so well-developed that it becomes an easy task.

Ryan KingSenior Director of Global Strategy, Shiji

Zoho CRM is essentially the brain of our company. It holds all of our memory. My executives can generate workflow loads and custom functions themselves. It's incredibly useful for us; we can accomplish new initiatives quickly. Zoho’s competitive pricing also significantly contributes to the company’s EBITDA and thus to its success.

Aurian De MaupeouCo-Founder, Selectra

Protecting customer privacy Zoho CRM

Leading the charge on customer privacy

  • Minimal reliance on third parties in our software

  • No third-party website trackers or ads

  • We don't sell your data


Frequently Asked Questions

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Can I get a demo of Zoho CRM?

Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact

Is my data safe?

We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho's data protection measures.

What types of payment do you accept?

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact

Does Zoho CRM support multiple languages?

Yes, we support 28 languages: Arabic, English (US), English (UK), Bulgarian, Bahasa Indonesian, Chinese (Simplified), Chinese (Traditional), Croatia (Hrvatski), Czech, Dutch (Nederland), Danish, French, German (Deutsch), Hungarian (Magyar), Hindi, Italiano (Italy), Japanese, Polish (Polish), Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (Espanol), Swedish(Svenska), Thai, Turkish, Vietnamese, Korean, Hebrew.

How flexible are your contracts?

You are not bound by any contracts or commitments. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.

Can I switch plans?

Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.

How do you support businesses signing up for Zoho CRM?

For customers of our paid editions, you automatically have access to our Classic support. You also have the option to opt-in for one of our paid support plans that promises faster responses, round the clock support, dedicated on-boarding and more.Explore support plans

Do you provide any assistance in getting Zoho CRM set up and running for our business?

Yes, we do have end-to-end services that cover everything from requirement gathering to setup and onboarding. We have dedicated programs for SMEs and Enterprises, so that the different requirements and needs are addressed effectively.

Explore Jumpstart Explore Zoho EBS

Does Zoho CRM have a free edition?

Yes, Zoho CRM does have free edition that supports upto 3 users and comes with the essentials like leads, documents, and mobile apps, it’s a perfect fit for your home business. Get started here

Have more questions?

You can connect with us instantly through live chat (24x5) or by writing to us at