save up to 34%
- Mass emailSend mass emails & automate follow-up sequences
- Custom fieldsCollect and associate any type of data your business needs inside Zoho CRM.
- WorkflowsHelp your sales team focus on sales by automating their day-to-day activities with workflows.
- Sales forecastingSet your team on the path to long-term success with achievable goals and keep track of how your business performance compares to revenue goals.
- Custom reportsBuild reports and dashboards to analyse sales numbers
- CanvasBuild personalized CRM experiences for your employees based on the needs of the team and your industry.
- Office 365 integration
- Google Calendar sync
- Zoho Marketplace900+ easy plug-and-play third-party CRM extensions.
- BlueprintEffectively scale your sales process by building a step-by-step blueprint to guide your sales reps at every stage.
- CPQMatch products to customer requirements and streamline quote management with built-in price rules.
- SalesSignalsInteract with customers in real-time with activity notifications across the customer journey.
- Inventory managementManage all your invoices, sales and purchase orders, products, and vendors.
- WebhooksSend data to other applications based on certain event triggers
- Assignment rulesAutomatically send incoming leads and opportunities directly to the appropriate sales reps.
- Validation rulesKeep your CRM data clean by curbing bad data with automatic validation.
- Lookup fieldsLink related modules through unique fields
- Google Ads integrationMeasure and improve the performance of your Google Ads with the CRM for Google Ads integration.
- Zia — AI assistantDeep AI capabilities which include sales forecasting, churn prediction, anomaly detection, product recommendations, competitor alerts, and more.
- Territory managementAssign relevant leads, customers, and accounts to your sales reps based on factors like product line, geography, verticals, and more.
- Custom modulesBuild custom data modules with unique layouts for each team
- Custom functionsBuild low-code workflows that automate your enterprise operations across all different apps in your tech stack.
- Journey orchestrationBuild, manage, and improve end-to-end customer journeys while delivering personalized experiences.
- Multi-user portalsMake collaboration with customers, partners, and vendors easier—use portals to grant access to relevant information in your CRM.
- Kiosk StudioA no-code customization tool that helps you create custom screens and record actions, execute custom functions, and more.
- Client scriptsTrigger client-side custom events based on UI interactions.
- SandboxGive your developers the freedom to test every customization in a secure sandbox before applying them to your production account.
- Enhanced feature limits
- Extended AI capabilitiesUnlock deeper-level AI and machine learning capabilities for greater productivity and sales enablement.
- Advanced customizationBuild personalized and powerful customizations from a wide range of low-code and no-code tools.
- Data preparationMerge and segregate similar datasets into single tables for easier analysis and reporting.
- Augmented analyticsAuto-generate reports and dashboards, and categorize unorganized data sets into meaningful silos.
- Data storytellingCraft compelling stories with colorful infographics, AI report summarization, and portal sharing.
- Unified business insightsGet a 360-degree view of your business performance with deeper data visualization and intelligence.
- Advanced administrationHandle large volumes of data with higher-level data storage and easy data import, export, and backup options.
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Zoho CRM Free Edition
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit for your home business.
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Our business has grown over the last few years. Zoho has increased our internal productive information sharing and capacity as much as 15 to 25%. Zoho continues to modify, adapt, grow, and add things to the platform that our business sees value in. It’s absolutely been a perfect marriage in terms of the ability to adopt new ideas and new concepts to create an ecosystem of apps that talk to each other and operate within our business.
Paul GrimesChief Operating Officer, Lubrication Engineers
The migration went faster than we expected. The user-friendliness is better than Salesforce. We achieved about 99% of the customizations that we wanted at a much lower cost than Salesforce. In terms of an intuitive user interface, the Blueprint feature is especially great. That really simplifies the data capture for all our front line teams, which was a bit of an issue with Salesforce.
Deepak RamkrishnaHead of Marketing & Communications, Marathon Realty
We selected Zoho primarily based on the sheer breadth of its products and cost-efficiency. Our main focus was to find a provider with a suite of advanced product offerings. Whenever we need to administer a change in Zoho CRM, the technology is so well-developed that it becomes an easy task.
Ryan KingSenior Director of Global Strategy, Shiji
Zoho CRM is essentially the brain of our company. It holds all of our memory. My executives can generate workflow loads and custom functions themselves. It's incredibly useful for us; we can accomplish new initiatives quickly. Zoho’s competitive pricing also significantly contributes to the company’s EBITDA and thus to its success.
Aurian De MaupeouCo-Founder, Selectra
Leading the charge on customer privacy
Minimal reliance on third parties in our software
No third-party website trackers or ads
We don't sell your data
Frequently Asked Questions
Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales@zohocorp.com.
We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho's data protection measures.
We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact sales@zohocorp.com.
Yes, we support 28 languages: Arabic, English (US), English (UK), Bulgarian, Bahasa Indonesian, Chinese (Simplified), Chinese (Traditional), Croatia (Hrvatski), Czech, Dutch (Nederland), Danish, French, German (Deutsch), Hungarian (Magyar), Hindi, Italiano (Italy), Japanese, Polish (Polish), Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (Espanol), Swedish(Svenska), Thai, Turkish, Vietnamese, Korean, Hebrew.
You are not bound by any contracts or commitments. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.
Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.
For customers of our paid editions, you automatically have access to our Classic support. You also have the option to opt-in for one of our paid support plans that promises faster responses, round the clock support, dedicated on-boarding and more.Explore support plans
Yes, we do have end-to-end services that cover everything from requirement gathering to setup and onboarding. We have dedicated programs for SMEs and Enterprises, so that the different requirements and needs are addressed effectively.
Yes, Zoho CRM does have free edition that supports upto 3 users and comes with the essentials like leads, documents, and mobile apps, it’s a perfect fit for your home business. Get started here
You can connect with us instantly through live chat (24x5) or by writing to us at sales@zohocorp.com.