- Contact managementManage all contacts important to your business in one place. No more scattered business cards.
- Follow-up remindersStay on track with timely reminders to follow-up on a lead.
- Workflow automationAutomate repetitive tasks with workflows. From routing leads to the right rep to updating fields when a deal is closed.
- Custom email templatesPersonalize emails to fit the tone of your business. Get up to 10 custom emai templates for free.
- Tasks, meetings & callsTrack all sales activities in Zoho CRM. Get reminders so don't miss.
- Data import and exportImport data from spreadsheets for free. Export data from Zoho CRM for up to 10 times for free.
- Standard reportsView your business performance in one place with powerful reports.
- APIsConnect Zoho CRM to any app and perform actions with 5000 API calls/day.
- Mobile appsSell more on the go with Zoho CRM's mobile app.
- Email integration & mass emailsSend emails via Gmail, Outlook, Zoho Mail, and other popular email services, directly from Zoho CRM.
- Built-in callingMake, receive, and log sales calls directly inside Zoho CRM.
- Multiple sales pipelinesTrack multiple sales operations with different stages without any clutter.
- Calendar integrationSchedule and book meetings from within Zoho CRM.
- Data capture via formsGenerate leads from anywhere with built-in forms.
- Sales forecastingSet your team for long-term success with achievable goals and keep track of business performance.
- Data enrichment Enrich your records to get more context about your leads like company size, industry, revenue, and more.
- Custom modulesBuild custom modules to hold data unique to your business.
- HIPAA complianceStore and manage patient or health-related data in Zoho CRM without risking regulatory violations.
- Gmail and Outlook integrationIntegrate Gmail, Outlook, Zoho Mail, and other popular email service providers with Zoho CRM.
- Slack, Zoom, Teams integrationIntegrate popular video conferencing and collaboration tools with Zoho CRM.
- AI agents Build and deploy AI agents that execute tasks on your behalf for any business use case.
- Process managementStandardize and automate your sales processes.
- Inventory managementManage all your invoices, sales and purchase orders, products, and vendors.
- Predictive intelligencePredict the likelihood of a lead converting, a deal closing, or a customer churning.
- Unlimited reportsStay informed about your business performance with unlimited reports.
- Configure, Price, Quote (CPQ) Match products to customer requirements and streamline quote management with built-in price rules.
- Custom portalsUse portals to grant customers, partners, and vendors access to relevant information in your CRM.
- Customer journeysBuild end-to-end, dynamic customer journeys that give your customers a memorable experience.
- Web-to-case formsResolve customer issues with web-to-case forms that convert problems into support tickets that your reps can follow.
- Customer portalsExtend Zoho CRM to your contacts, vendors, or partners with portals.
- Google Ads integrationManage Google Ads campaigns from within Zoho CRM.
- Multi-team managementManage multiple sales teams across territories.
- Reporting hierarchyGive every manager a real-time view of only their team's pipeline and performance.
- Custom buttons and functionsCreate custom buttons and functions to extend the capabilities of Zoho CRM.
- Extended field typesCapture the exact data your business needs. Move beyond standard forms. Add file uploads, checkboxes, date ranges, and more.
- Sequential data collectionWalk your sales team through a structured, step-by-step process so every deal gets worked the same way and nothing falls through the cracks.
- Approval processEnsure deals move on only after the right person approves it.
- Account Based MarketingSegment your accounts to identify up-sell and cross-sell opportunities.
- Developer sandboxSecurely test the changes without affecting production data in a sandbox environment.
- Field-level encryptionProtect sensitive customer data at a field-level.
- Extended AI capabilitiesGain insights, predictions, and recommendations from Zia.
- QuickBooks integrationSync QuickBook records with Zoho CRM and create quotes and invoices easily.
Local taxes may apply.
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
- Sales pipelineTrack your sales operations by stages with pipelines in Bigin.
- Email integrationConnect Gmail, Outlook, Zoho Mail, and other popular email services directly to Bigin.
- Built-in callingMake, receive, and record sales calls without leaving Bigin.
- Calendar integrationManage your day better by syncing your Google Calendar and Microsoft Calendar with Bigin.
- Appointment schedulingCreate a no-code online page to capture meeting and appointment bookings.
- Social Ads integrationCapture and convert leads from Instagram, TikTok, Google, LinkedIn, and Facebook ads.
- Payment collectionCollect payments easily via Stripe and PayPal integrations.
- Custom fieldsCreate custom fields unique to your business.
- TagsSegment, filter, and find your leads faster by adding tags.
- QuickBooks integrationGenerate, share, and track invoices and estimates right from Bigin. Keep your sales and finance teams on the same page.
Looking to switch CRMs? We make it easy
Migrate NowJoin 250,000+ other businesses
START FREE TRIAL NOWBuy NowFrequently Asked Questions
Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales@zohocorp.com.
We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho's data protection measures.
We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact sales@zohocorp.com.
Yes, we support 28 languages: Arabic, English (US), English (UK), Bulgarian, Bahasa Indonesian, Chinese (Simplified), Chinese (Traditional), Croatia (Hrvatski), Czech, Dutch (Nederland), Danish, French, German (Deutsch), Hungarian (Magyar), Hindi, Italiano (Italy), Japanese, Polish (Polish), Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (Espanol), Swedish(Svenska), Thai, Turkish, Vietnamese, Korean, Hebrew.
You are not bound by any contracts or commitments. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.
Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.
For customers of our paid editions, you automatically have access to our Classic support. You also have the option to opt-in for one of our paid support plans that promises faster responses, round the clock support, dedicated on-boarding and more. Explore support plans
Yes, we do have end-to-end services that cover everything from requirement gathering to setup and onboarding. We have dedicated programs for SMEs and Enterprises, so that the different requirements and needs are addressed effectively.
Yes, Zoho CRM has an Ultimate edition tailored for large-scale, bespoke deployments with highest possible feature limits, consultation with experts, and migration assistance. Check out the feature comparison page to learn more.
Yes, Zoho CRM does have free edition that supports upto 3 users and comes with the essentials like leads, documents, and mobile apps, it’s a perfect fit for your home business. Get started here
You can connect with us instantly through live chat (24x5) or by writing to us at sales@zohocorp.com.