Ease of Use.
The Zoho CRM interface is one which needs little to no explanation. Everything about the software is made as simple and straightforward as possible--from the terminology to the setup. So don't worry if you're completely new to sales or if you're not tech savvy; we've crafted our CRM so that everyone can use it. And if you still want an even easier way to fill in data, Zoho CRM has an app that will scan your business cards for you.
"Zoho CRM was just so easy and intuitive, and it satisfied every one of our requirements. It saves us a ton of time and really allows us to have smooth, quick interactions with customers, allowing us to fit in more work per day."
Chester Hull Founder/CEO at Prosound.Read the case study
"One of the things that has been really helpful in getting running with Zoho CRM is the live chat support – those guys are great!"
Ian Melchoir VP of Technology, Ecomark solar.Read the case study
We're always here for you.
Ran into a problem? Unsure of how to do something and it's already 2 AM? That's okay; our virtual help is here for you. If you call our 24x5 technical support line, you won't have to stay on hold. You can also chat or email us, and we'll get back to you as soon as possible.
No hidden costs.
With Zoho CRM, there are no additional surprise costs. What you pay for is what you get. The pricing is flexible as well: You can opt to pay monthly or annually, and, once you pay, you get to use the full features of the software. There's no additional costs. If you don't want to pay for a plan, you can use our free version indefinitely. We don't nudge you every day to pay, unless you want to add more users and use more features.
"Switching to Zoho CRM made us more efficient at a much lower cost and most importantly with no contract basis. They offered an improved interface and usability experience compared to Salesforce. Most importantly, the transition process was entirely painless and took only about 72 hours."
Daniel Miller Marketing Director, Benchmark.Read the case study
"Zoho changed everything for us. Customization within Zoho CRM was flexible and helped us get a CRM system of our own. We used Zoho CRM for both B2B and B2C sales processes."
Brenna Craft Business analyst, Mogl.Read the case study
Make it your own.
No matter how unconventional your company may be, Zoho CRM works the way you do -- from the names of the modules to the data you enter. Any part of it can be customized to suit your company. You can even choose what you wish to see and remove what you don't.
Get more work done with automation.
At Zoho CRM, we like to keep things simple and ultimately make it easy for our users to close more deals in less time. The time that users spend on mundane tasks and manual data entry is drastically cut down with endless automation options like intelligent workflows and macros. From lead distribution to automated call-logging to process automation, Zoho CRM makes sure you always have more time to sell.
"We don't fall behind any of our follow-ups. Our favorite feature about Zoho CRM was that it could accommodate our needs, set tasks for us, and inform our sales team of who they need to contact so they could prioritize them."
Joey Kelly Manager, CG Arena.Read the case study
"I ultimately settled on Zoho CRM because it had all of the tools that all of the other CRMs had, but was just so much simpler to learn, implement, and understand."
Paula Luna University of Seville.Read the case study
More than just data storage.
Zoho CRM is more than just a repository for your contacts and customer data. It is the complete sales solution for managing your pipeline, analysing sales performance and staying in touch with customers. Get the best of lead management and marketing automation while also having access to all of Zoho products that let you manage your business on the cloud.
All in one place.
No one likes switching through five different screens just to make one decision. With Zoho CRM that's never the case. Everything you need can be integrated into your CRM account with external and internal integrations; by doing this, your entire business fits into one system.
"Zoho CRM is the linchpin of our entire system. And I know that while integration is possible with several external applications, integration between applications that all exist in the same ecosystem is a much smoother and more efficient data management process. Without this type of data centralization, I don't think it's possible to grow effectively."
Alun Rafique co-founder/director, MarketDojo.Read the case study
"As a CRM manager, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by Zia. Also, the Zoho CRM mobile app helped me analyse my sales rep’s occupancy data, with options like Check-in, which is a very advantageous tool for any organization."
Divya Sundaraju Asst. Manager, FundsIndia.Read the case study
Live on the go.
You don't have to live behind your system and power it up every time you want to access your CRM account. Zoho CRM comes in an app for Android and iOS devices. You can have access to your appointments, schedules, tasks and everything else whenever you need to.