Social CRM - integration with Facebook.
You can be assured that almost all your customers and prospects own a Facebook profile. Using this power, Zoho CRM for Facebook gives you better ways to connect with your Customers and Prospects - by bringing Facebook profiles of leads and contacts inside your CRM account.
How can you use Zoho CRM for Facebook?
- Gain insights into your customer's interests and updates from inside your CRM account.
- Strengthen your customer network. Send friend requests to your customers and prospects from inside CRM.
- Share updates, events or promotions about your product with prospects. Post on a contact or lead's Facebook wall.
- Be up-to-date with a customer's interests and updates. Like or unlike Facebook updates from the contact or lead detail page.