Had enough of the
Salesforce Tax?
Tired of paying exorbitant amounts in licensing fees each year that acts like a "tax" on your business? Sick of being held captive by the predatory practices of Salesforce? It's time to break free from the shackles and take control of your business.
What is the
'Salesforce tax'?
Salesforce may be one of the biggest names in the CRM industry, but their high prices hardly equate to value. They charge an exorbitant amount in licensing fees each year that acts like a "tax" on your business. Today, Salesforce has become the very thing they swore to destroy - an overpriced legacy application that stifles business with restrictive contracts and exorbitant fees.
Hear what Salesforce users are saying about it.
Hear what Salesforce users are saying about it.
Welcome to my Nightmare!
We use Salesforce as our main CRM. The initial cost to BUILD whatever instance your SF sales rep presents to you and sells; the COST associate to get to that build is NEVER explained or discussed. It is a Sales organization, not a software company. Again, they do not care about your business, the negative impact of their CRM rollout, or how terrible their 3rd party support partners are. They. Dont. Care. They just want your money. SF is aware they are the biggest player on the block. They have all the cards. You, the consumer, as an individual business, have no power or say.
Kurt Johansen
DBA and Process Manager, Angel Water, Inc.
Never received what I paid for!
I attempted to sign up with Salesforce.com in mid-December. They charged me right away, but after two weeks of back and forth and not being able to sign in on the links they provided me. When I had called customer service, yet again, I told them to just cancel my account. The male representative just kind of laughed and said, "Good luck, since you signed a one-year contract." This is the worst service from any marketing professional I have ever dealt with, and I have tried several. They are extremely lacking in service and steal from consumers. DO NOT TRUST THEM!
John Hornof
Sales Agent, Real Estate Company.
Huge tool with huge setup and maintenance costs, not for small organizations.
Having worked off and on in software development for decades, it is just too complex. That said, integrating point solutions is no joke either. SF tries to automate so many processes it reminds me of a 6 sigma project - 500,000 repetitions is a good mark, you will save loads of time and money. For a small team it is a tremendous time suck. Both the organizations I am familiar with here probably spent way more money that they could possibly have saved. That said, they did not have good guidance in implementation.
Darrel Raynor
Managing Director, Austin IIBA Chapter.
We can't really leave!
it feels like Salesforce is at a point where they nickel and dime customers for features. We pay a lot for the system, and it always feels like there's something else that we need to buy. Salesforce.com is a good solution, but I am hesitant to give it a full recommendation because of poor support, a small developer community, and a relatively high expense. Furthermore, once you're "in," good luck ever getting "out." Make absolutely sure you want SFDC before purchase.
Andy Hasselwander
Vice President, EcoNet Ventures LLC/Latinum Network.
Greedy Corporate Bullies
This is the most disgusting company I have purchased services from. I am a small business owner and have had a change in circumstances forced by our franchisor and I wanted to terminate my contract. Salesforce wouldn't terminate the contract and wouldn't budge on the terms. They have zero empathy and they are bullies. If you are here to figure out if they are worth it, they are not. I can assure you. Don't do business with this company, you will regret it!
Ali Pinar Gencer
Australia.
Negative return on investment
Salesforce.com has been entirely unusable for our business, is hugely expensive, the customer service is terrible, and when a Marketing Manager purchased additional licenses rather than transferring some, Salesforce have locked us in to THREE year contracts on the additional DISUSED licenses and have been trying to make us swap to a marketing automation system to use the funds. It is very clunky, very expensive, they are totally inflexible, and I would recommend any other company over Salesforce. Absolutely appalled and by far worst company I have ever dealt with.
Jessica Berry
Owner, Fox Modular.
But, why is Salesforce
so expensive?
Salesforce is expensive because it’s not just a CRM platform - it’s a lifestyle. It’s a way of saying to the world: “I’m successful, I’m smart, and I’m rich”. It’s like buying a Ferrari or a Rolex - you don’t need it, but you want it. It’s the ultimate status symbol for the modern business world.
Make no mistake - you're not just paying for their services - you're also paying for their upsells and hidden fees.
It's like being stuck in a never-ending cycle of taxation without representation.
What can I do about it?
If you are locked in a contract (like thousands of other businesses), you have our deepest condolences. If no - then it's time to look at other alternatives that are powerful, easy to use, don't lock you in with long contracts and don't charge a premium. Just like Zoho CRM.
With Zoho CRM,
you can enjoy
- No hidden costs. No contracts.
- Commitment to data privacy
- Industry leading implementation
and deployment
Real People, Real Opinions:
Here's what our customers say.
Sign up today for free and break free from the Salesforce tax.
