craigdonnelly: We just migrated our CRM system from salesforce.com to zoho CRM. Annual cost for Salesforce was $1600. Cost for zoho is $300.
melcooper: #zohocrm I bundle Zoho CRM with all my new website proposals to leverage the fantastic web form capability. Great value!
jfloyd: Zoho CRM adds the ability to manage your email from within the application. Only CRM that I know has this feature
Zoho CRM offers you an Enterprise-grade Role-based security to control the access rights of users while working with CRM data and modules, such as leads, accounts, contacts, potentials etc. The Role-based security includes Profiles, Roles, Data Sharing Rules, Field-level security, and Groups.
Using profiles, you can define fine-grained access rights to the CRM modules, data administration tools, CRM records, and fields within each module.
Role-based Security - Flow Diagram
With the Roles and Data Sharing Rules, you can set up multi-level organizational hierarchy and control the data-level access rights as per user's role within organization.
Groups (also called as Teams) allow you to extend the data-level access to other users with similar job profile, working in the same department or project, or sharing the data among common geographical location.
Role-based Security - Profiles
Role-based Security - Sample Organization Hierarchy
Role-based Security - Sample Groups