WHY CHOOSE

ZOHO CRM FOR RETAIL?

 

Inventory management

to manage stock, track orders and generate invoices from within CRM.

 

Extremely customizable

user interface allows you to fit your unique business process inside CRM.

 

Seamless integration

with the Zoho suite and other popular third-party software.

 

Inbuilt AI

to help you stay on top of your business and close deals faster.

 

Mobile apps

to manage your business from anywhere, at any time.

Trusted by thousands of retail businesses

Target the right customers

Never miss out on notifying your customers when there’s a special sale. Create targeted campaigns for strategically important customers in your mailing list based on a variety of parameters such as previous engagement, geography, and purchase history. Also, increase your chances of cross-selling by identifying the right audience for your product.

Leverage a multichannel selling experience

Increase your selling efforts with the multichannel CRM that provides SMS, Whatsapp, telephony, live chat, and social media integrations. Understand your customers' choices, know what's selling best, and what isn't, so that you can stock your inventory better.

Bring your customers, vendors,
and partners together

Do more than just data management. Portals in Zoho CRM let you create an online catalog of your products and services, export it to your customers, and allow them to view your inventory to make purchases directly.

Capture your customers' trends
on social media

When you truly know what your customers want, you end up serving their needs better. See what your customers post on social media, discover what's trending, and up your social media game–all from within your CRM.

Get real-time reports and insights

You can only manage what you can measure. With advanced performance management features like reporting, analytics, territory management, sales forecasting, and gamification, Zoho CRM has everything you need to keep your team's performance at its peak, and have the insights to make smarter business decisions.

Engage with your customers,
even after their purchase

Provide exceptional customer support by integrating your CRM with popular help-desk software, like Zoho Desk, Zendesk, and more. Increase your cross-selling opportunities and earn repeat customers with an integrated customer success platform.

Here's how CRM software can help your retail business

26%

Improvement in customer retention rates

47%

Increase in purchase volume with nurtured leads

40%

Decrease in the cost of customer service

47%

Increase in customer satisfaction rates

23%

Decrease in sales and marketing costs

One solution for all your

Retail management needs.

Accounting
Live chat
Email
SMS
Social media
Whastapp
Contact
Telephony

Integrate with your favorite apps

Zoho CRM works with products you use every day. Seamlessly integrate with more than 100 popular business apps and let CRM talk the same business language as yours.

CRM Integration Mobile
 

We can accurately track the entirety of a customer's journey and manage our solar installation projects from start to finish. Zoho CRM provides the tools to create the methodology and culture to accomplish our goals. I think we can attribute our growth to tracking our sales pipeline in Zoho.

Fred Greenhalgh,

Digital Marketing Manager, Revision Energy

Zoho CRM - The most trusted CRM software

More than 5000 reviews & counting.

9.40 / 10
40 / 5
40 / 5
4.20 / 5
4.00 / 5
4.00 / 5
4.50 / 5
4.60 / 5
4.20 / 5

Contact Us

Please fill in the form below for any questions you may have and we will get in touch with you soon.

Name

Please enter your name.

Company

Please enter company name.

Phone

Please enter valid phone no.

Email

Please enter valid email.

Number of Users

Please enter valid user.

Tell us about your requirement (Optional)
Case Origin*
Status*
Zoho Service
 
Please select state
Enter the Captcha

Please enter valid captcha.

Reload
 
Thank you for your interest. Our team will get in touch with you shortly.X