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SalesSignals

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SalesSignals

From visiting the company's website to interacting on Twitter and Facebook, customers today have many ways to connect with a brand. It is therefore crucial to keep an eye on all the communication channels so that interested prospects can be contacted, engaged, and quickly moved to the sales funnel.

 

Zoho CRM's SalesSignals makes it possible to keep track of all customer interactions across various channels and follow up with them from one central place by providing real-time notifications from your leads, contacts, or potential customers.

 

In this video, you will learn everything you need to know about SalesSignals. 

 

What do SalesSignals in CRM, do?

They alert you when a deal is complete.

Incorrect

Sorry! They provide real-time notifications from your leads, contacts, or potential customers.

They provide real-time notifications from your leads, contacts, or potential customers.

Correct

Well done! They provide real-time notifications from your leads, contacts, or potential customers.

They alert you when a lead is headed towards becoming a lost opportunity.

Incorrect

Sorry! They provide real-time notifications from your leads, contacts, or potential customers.

An alert will not be sent for bounced emails.

True

Incorrect

Sorry! An alert will be received in the case of bounced emails.

False

Correct

Well done! An alert will be received in the case of bounced emails.

When can you receive and view SalesSignals notifications?

At all times.

Incorrect

Sorry! You can receive and view SalesSignals notifications only if they are configured in Zoho CRM.

Only if they are configured in Zoho CRM.

Correct

Well done! You can receive and view SalesSignals notifications only if they are configured in Zoho CRM.

You must activate Zoho PhoneBridge integration in Zoho CRM to enable the SalesSignals settings for missed calls.

True

Correct

Well done! You must activate the Zoho PhoneBridge integration in Zoho CRM to enable the SalesSignals settings for missed calls.

False

Incorrect

Sorry! You must activate Zoho PhoneBridge integration in Zoho CRM to enable the SalesSignals settings for missed calls.

What are signals for email insights?

They give you information about the responses received to your emails.

Incorrect

Sorry! They give you information about whether an email was clicked, opened, or bounced.

They give you information about whether an email was clicked, opened, or bounced.

Correct

Well done! They give you information about whether an email was clicked, opened, or bounced.

You can re-enable SalesSignals at any time.

True

Correct

Well done! You can enable SalesSignals again at any point in time.

False

Incorrect

Sorry! You can enable SalesSignals again at any point in time.

What actions will you be notified of in Zoho Backstage?

Ticket purchased

Incorrect

Sorry! You will be notified about tickets purchased, attendee check-ins, and tickets cancelled.

Attendee check-ins

Incorrect

Sorry! You will be notified about tickets purchased, attendee check-ins, and tickets cancelled.

Tickets cancelled

Incorrect

Sorry! You will be notified about tickets purchased, attendee check-ins, and tickets cancelled.

All of the above

Correct

Well done! You will be notified about tickets purchased, attendee check-ins, and tickets cancelled.

Even if you disable SalesSignals for a particular communication channel, you will continue to receive notifications around that channel.

True

Incorrect

Sorry! Once you disable SalesSignals for a particular communication channel, you will stop receiving notifications around that channel.

False

Correct

Well done! Once you disable SalesSignals for a particular communication channel, you will stop receiving notifications around that channel.

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