Read through more ebooks and get deeper insights on successfully using Zoho CRM.
Segment your customers based on their purchase patterns
Identifying your best customers could be a challenge. Use the RFM method of segmentation and measure the lifetime value of customers for focused marketing efforts.
Automate your sales
processes with Zoho CRM
A large chunk of a sales rep’s day goes into mundane tasks. Engage them in productive activities and improve your business' with our easy-to-use automation tools.
Maintaining a clean CRM Database
Learn some effective ways to maintain a clean, organized, and valid data set in your CRM account and find out some proactive ways to get rid of duplicate records.
Email + Zoho CRM for your business
Explore the various options for bringing together your email communication and customer data in one place. Learn the benefits of contextual information.
Ready to sell on the go?
Concentrate on what matters the most with the mobile edition of Zoho CRM, a more specialized platform for higher productivity.
Getting your sales reps to love CRM
Sales reps aren't always fond of using CRM software. Find out how to design your CRM system so that your sales reps love it and use it.
Become a smarter sales rep
with Zoho CRM
Familiarize yourself with Zoho CRM’s features and become the sales rep who's always one step ahead of the rest.
Getting started workbook
Learn about administrative tasks ranging from "configurations" to "customizations" and find out how to get started with Zoho CRM.
Gain insight into sales with
3 types of reports
Identify the three main kinds of reports that provide value to your business, and help you analyze what works when closing deals.
9 nifty tips to optimize Web Forms
Get some great tips on setting up good web forms as well as some ideas on how to implement them using Zoho CRM.
Decision guide for
Does your business have multiple office divisions or departments? Find out if Territory Management can help you in assigning customer accounts to the right sales teams.