5 strategies for improving customer experience
Customer experience is a measurement of how well a company guides its customers through the process of making a purchase, along with any support or sales functions that may come after. Every…
Management
6 posts
Learn about team management, goal strategy and business management effectively to produce consistent, actionable results.
How a little (friendly) competition can drive your sales team
Competition is an essential force in society. In sales, competition is inevitable, and when done in a healthy manner, can be instrumental in pushing your sales team and individual members…
The best sales teams have the best sales coaches
The quote sounds like it came straight from a Hollywood writer’s room, but that shouldn’t dilute its impact. For sales managers, there’s an important lesson here. Managing a sales team…
One simple way to bring sales and marketing together
Lack of communication acts as a wedge between what could be a powerful team effort. Most organizations have Slack or Cliq in place for inter-team communication, but how much do…
What if sales was a game and not just work?
Sales can be very competitive—that’s the nature of the job. Although salespeople might say that there’s no such thing as a “race” in the office, they’re all trying to outrun their…
Lead scoring can be done smarter using AI
Prioritising deals involves a good amount of educated guesswork. The mark of an experienced salesperson is knowing instinctively whether a lead will make a deal or not, based on their…