• Sales
  • Service
  • Marketing
  • CX Suite

Sales solution to close more deals

Make the most of every incoming lead, automate your sales process, and foster a growing network of lifelong customers

Standard720/user/month billed annuallySTART YOUR FREE TRIALtry now

Everything in Free +

  • Scoring Rules
    Assign positive or negative points to prioritize prospects and customers
  • Email Insights
    Monitor email status and performance periodically
  • Workflow Conversion
    Automate record conversion using Workflow rules.
  • Tags and Groups
    Organize, filter records with appropriate tags to easily collaborate and share with teammates
  • Web Forms
    Capture website user and visitor information
  • Custom, Unique Fields
    Input details in different formats such as text or numbers
  • Custom Reports and Dashboards
    Represent and summarize CRM data based upon your business requirements
  • Canvas (1 view/org)
Professional1,200/user/month billed annuallySTART YOUR FREE TRIALtry now

Everything in Standard +

  • SalesSignals - Real-time Notifications
    Get real-time analytics and notifications of sales cycle activity
  • Blueprint - Process Management
    Manage every stage of your offline and online business process
  • Email Integration - IMAP
    Synchronize emails among multiple devices
  • Web-to-Case Forms
    Convert support tickets to cases and extract the required information
  • Inventory Management
    Manage sales and shipment channels within your CRM
  • Validation Rules
    Ensure your data is error-free by setting limits within fields and layouts
  • Google Ads Integration
    Import your Google Ads marketing investments into Zoho CRM
  • Canvas (3 views/org)
Enterprise2,100/user/month billed annuallySTART YOUR FREE TRIALtry now

Everything in Professional +

  • Zia Voice
    - Conversational AI
    On-demand sales analytics and CRM data via chat or call
  • SalesInbox - Pipeline View for Emails
    Prioritize revenue-generating emails and re-organize your inbox
  • Multi-user Portals
    Customize access to relevant data for customers, vendors and partners
  • Custom Modules and Buttons
    Categorize various aspects of your business to execute desired actions
  • Mobile SDK and App Distribution
    Build mobile apps for your customers and employees effortlessly
  • Territory Management
    Group customer accounts based on a defined set of criteria
  • Canvas (5 views/module)
ULTIMATE6,000/user/month billed annuallySTART YOUR FREE TRIALtry now

Everything in Enterprise +

  • Automation suggestions
    Get advanced automation suggestions from Zia, your intelligent sales assistant
  • Data enrichment
    Ensure your CRM records are up-to-date and accurate with AI-powered data enrichment
  • Enhanced storage
  • Email sentiment
    Prioritize the emails that need your attention through intelligent sentiment analysis
  • Canvas (25 views/module)

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Customer service solution to deliver smiles

Offer top-notch support to your customers whenever they need you, and impress them with a higher standard of service.


Features from FREE +

  • Social & Community Channels
  • Product Based Ticket Management
  • Help Center Themes Gallery
  • Public Knowledge Base
  • SLAs & Escalations
  • Workflow, Assignment & Supervise Rules
  • Customer Happiness Ratings
  • Reports & Dashboards
  • Work Modes for Tickets
  • Marketplace Extensions & Integrations
  • ASAP - Embeddable Self Service
  • 24x5 Phone Support
  • Add-On ( /Light Agent)

Features from STANDARD +

  • Multi-department Ticketing
  • Team Management
  • Telephony
  • Automatic Time Tracking
  • Blueprint - Basic Process Management
  • Round Robin Ticket Assignment
  • Agent Collision
  • Tasks, Events & Call Activities
  • Ticket Templates
  • Private Marketplace Extensions
  • SLA Dashboards
  • Ticket Sharing
  • Mobile SDK
  • 24x5 Chat Support
  • Add-On ( /Light Agent)
Enterprise6,000/agent/monthSTART YOUR FREE TRIALTRY NOW

Features from Professional +

  • Live Chat
  • Zia - Artificial Intelligence
  • Help Center Customization
  • Multi-brand Help Center
  • Advanced Process Management
  • Custom Functions
  • Multi-level IVR
  • Global Reports & Dashboards
  • Scheduled Reports
  • Contract Management
  • Validation Rules
  • Layout Rules
  • Field Watching
  • Multiple Business Hours & Holidays
  • Role-based Data Sharing
  • 50 Light Agents
  • Add-On ( /Light Agent)

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Marketing automation tool for more leads

Connect with your customers, and execute effective marketing strategies through targeted email campaigns.

/month billed annually

No. of Contacts : 250


Have a monthly estimation for emails you send? This plan is for you.No. of contacts = No. of emails / 2.

  • Signup Forms and Lists
  • Drag-and-Drop Editor
  • A/B Testing
  • Pre-designed Templates
  • Advanced Segmentation
  • Personalization
  • Consent Management
/month billed annually START YOUR FREE TRIALtry now

The plan for frequent email senders. Get unlimited emails.

Everything under Email-based plan +

  • Unlimited Emails
  • Autoresponders
  • Workflows
  • Dynamic Content
  • Batch Sending
  • Email Polls

The plan for occasional email senders. Purchase Email Credits based on your needs.

  • Drag-and-drop Editor
  • A/B Testing
  • Pre-designed Templates
  • Personalization

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Sales + Service + Marketing

CRMPlus, our customer experience suite gives you the power of Zoho's sales, service and marketing apps on one unified platform.



/user/month billed annuallySTART YOUR FREE TRIALTry now

$/user/month billed monthly

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Join 250,000+
other businesses

try nowcustomer-logos

We now have a global Sales team from North and South America, UK, Australia, Europe and Asia who are using the Zoho CRM system. Our Direct Sales have recorded double-digit growth over the last two years.

Hanh Nguyen

Digital Marketing Manager, Aqua Expeditions

Anybody can use Zoho. The interface is straightforward, and the initial trial setup took very little effort. Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho.

Ignacio Galarraga

CEO, The Netmen Corp

Zoho CRM's artificial intelligence, Zia, is extremely impressive. As a CRM manager, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by Zia.

Divya Sundaraju

Asst. Manager, FundsIndia

Zoho Desk has helped us track and analyze KPIs for our service regularly. On a daily basis, we look at various metrics such as incoming request traffic and our response volume, average response time, and agent performance.

Daniel Idikayi

Systems Manager, NHS

Frequently Asked Questions

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Can I get a demo of Zoho CRM?

Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales@zohocorp.com.

What types of payment do you accept?+

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact sales@zohocorp.com.

How long are your contracts?+

You are not bound by any contracts or commitments. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.

Is my data safe?+

We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho CRM's data protection measures.

Can I switch plans?+

Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.

Have more questions?+

Our support team is available 24/5, Monday through Friday to assist you. Visit our Support Center to contact us.