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Great user interface. Scores of new functionality. You guys have done a terrific job! @Zoho CRM https://www.zoho.com/crm

Humberto Vale

Humvale

Simple &
Clutter-free UI.

A simple and intuitive UI with well-placed action buttons saves time and makes navigation much easier. We've given you more screen space, so distractions are minimized and you can focus on what matters to your business.

I love the clean, modern new look of Zoho CRM - it's really inspiring me to get into the system and use it @Zoho CRM https://www.zoho.com/crm

Paddy McCann

@Paddy_McCann

ADVANCED FILTERS

Discover
untapped deals.

Run intelligent filters based on a range of criteria like deals that are closing this month and have no follow-up activities associated with them. Or filter out customers who haven't replied but opened your email. Advanced Filters let you filter records 10 times faster than conventional methods.

EMAIL INSIGHTS

Emails that won't fall through the cracks.

Know whether your emails were delivered, opened, and clicked. With email analytics and template insights, you can now analyze the effectiveness of your templates, compare different versions, and identify the emails that work best.

QUICK LINKS

No more
Scrolling!

You don't have to scroll all the way down to add notes or check if emails were received. Use the quick links on the left side of the Record Details page to access all related items, and efficiently manage your time.

GAMESCOPE

Make sales
fun.

Set up sales contests with your colleagues and motivate yourself with rewards like badges and trophies. Foster friendly competition with Gamescope, and have more reasons to close more deals.

The games function in the new look @zohocrm is really quite brilliant. You need to take a look @samjturner #gamification

Jon Pittham

@JonPittham

SALESSIGNALS

Know now.
Act now.

With SalesSignals, you'll spend less time perusing through customer updates and more time prospecting. Real-time alerts on customer actions across multiple channels notify you on email replies, missed chats, social media mentions, survey responses, and more.

VISUAL WORKFLOWS

Visualize your
workflows.

Workflows just got a flowchart-based design, so they're a lot easier to visualize. Automating sales processes make your business hours more productive by finishing routine tasks for you. The new point and click interface makes it easy to automate complex sales processes in no time.

CRM VIEW FOR POTENTIALS

Target & prioritize
your biggest deals.

Get a visual summary of your deals, segmented and prioritized based on their stages. Drag and drop the deals from one stage to another, and instantly see your numbers change. The CRM view for Potentials let you stay on track and keep your sales moving forward.

ZOHO MARKETPLACE

Integrate with your
favorite applications.

Bring all your business processes into one place by connecting Zoho CRM with your favorite third-party apps. Choose from over a range of 50+ extensions—ranging from customer support, finance, marketing, analytics, and agreement completion available in our marketplace.