Instant customer
engagement with SMS CRM
Your teams are not new to cold calls and emails. Not every customer picks calls or opens emails, but SMS messages have reported to have an open rate of 98%. Reach your customers instantly and increase the chances of selling.
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Nucleus Research - Leader, SFA Technology Value Matrix 2025
Highly rated CRM software by customers
- 4.3 out of 5
Trusted by 300,000+ businesses to empower sales teams
SMS + CRM
= Instant outreach
Send SMS messages to your leads and contacts, directly from your CRM
Track every SMS conversation in one place and analyze response rates
Personalize messages using SMS templates with merge fields
Automate SMS messages to reduce manual work
Zoho CRM helps
300K+ businesses…
Manage leads, deals, and accounts
Automate day-to-day sales processes
Forecast sales performance
Integrate with 1000+ favorite apps
New to CRM solutions?
If you are a small business, you can also get started with our simple CRM solution with SMS capabilities.